Placed order for Staub "La Theiere" Round Teapot on Dec 12, 2007 for delivery before Christmas, as this item was being ordered as a gift. Chose to buy from this website because price was better (by about $10) than the next lowest priced site and because ...
I was politely provided product information via a toll free phone call to Kitchen Clique. I placed the on line order for the toaster oven on a Sunday, and received the delivery 2 days later with no shipping charges (for orders over $100.00). The...
Kitchenclique is a front for gopcplus which tries to sell anything and everything. I ordered a toaster oven, "in stock" over two weeks ago. Nothing has arrived. They won't answer email requests for updated information.
The couple of extra dollars I...
I placed my order for the Cuisinart TOB-175 on Sunday. Got a tracking number on Monday (AM) that it was shipped and I had my toaster/oven/broiler on Wed. They had advertised a chrome model but was the brushed chrome, which I wanted anyways, but had the...
Fantastic service and delivery!!!!!! by tjshibes ,Dec 19 '08
Ordered Chantal Classic Tea Kettle at 8PM on Dec 18 and recieved the unit at 1PM on Dec 19 using the free delivery selection. Now that's service !!!! Also the price was the best on the net by far. I would definetly use this company again.
Poor service, won't shop here again by surreal78 ,Jan 23 '07
Customer service was poor and quite slow, I placed an order for a Saeco espresso machine (they were $30-40 less than other stores) on a Thursday, no shipping costs were included in the order.
I then received a one-line, poorly spelled e-mail reply on Monday saying that the shipping would be over $100 USD, but without any other details. I replied promptly asking how much the total order would be. I then got another reply today (Tuesday), again only 2 lines, saying that the shipping cost would be over $150 USD and that it was UPS's fault, not theirs.
I then cancelled my order. Not really worth the waste of time thus far, I'm sure I can find another store that can provide a similar price and better customer service.
Overall good....if a little slow in shipment by alipple ,Jan 23 '07
Started out as poor experience as website showed no status of my order even after a week. Email to customer support was quickly answered though, and explanation of delay was due to inventory taking at warehouse. Ordered TOB-165 Toaster oven but was offered TOB-175 for same price by customer service rep. So over all good experience, if a little slow (could be due recovery from xmas rush).
Had to wait for item, but low price was worth it by skinnee135 ,Oct 20 '06
I ordered from Kitchen Clique because of the great price and no shipping + a $20.00 off coupon for the 7.25 qt Le Creuset French Oven I wanted. I ordered on Sept. 13 and received the oven on Oct. 19 due to the back order process for the color I wanted. They kept me informed the whole time and when they finally received it at their location, they promptly shipped it to me. I received it in perfect condition and for a total of $197.99 ($31 less for the oven than other places were charging AND I got free shipping, so the wait was worth it. So, if you're not in a huge hurry, the money saved was worth it to me.
Polite, but no product like promised. by tr6endo ,May 08 '06
Website stated item was in-stock. I placed the order and received a phone call four days later stating it is on back-order. It's been over two weeks and still not in, (Web still states In-stock). Order has been canceled and item purchased from competitor. Customer service was polite, but bottom line no product like promised.
Fast shipping and great prices, I will probably use again. by tinaprescott ,May 08 '06
I ordered a Le Creuset pot on Monday and received the order on Thursday. Wonderful site. I read the reviews and I had a lot of mixed feelings. I took a shot and it worked great for me. I would shop from Kitchen Clique again. Thanks a lot.
This was an unfavorable experience. by culone ,Jan 06 '05
I ordered two items form the Kitchen Clique (a waffle iron and an egg separator) and did not receive an order confirmation e-mail. Upon phoning them the following day, I was told that the waffle iron was sold out and that they had no information as to when their inventory would be re-filled. In addition, I was told that the egg separator was also sold out and that they anticipated receiving it in 3 days. The representative was rather arrogant and clueless. Needless to say, I canceled the order and will not do business with this merchant ever again.
All around good experience. by rwr-immlaw ,Feb 11 '04
Purchased high-end food processor because they had the best price and free shipping. Placed online order 2/4, received item 2/11. They sent UPS tracking email info so I knew where the package was. All around good experience.
very nice experience... the packages were well packed. no broken items. Read more
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Jan 21 '05
Good price, good customer service, easy transaction. Good experience overall. My only request would be to know a shipping time estimate when I made the purchase. Read more
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Jan 14 '05
Kitchen Clique had both sets I was looking for, and their price was VERY good compared to others. What really got my attention was the free shipping. It was a great deal. Read more
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Oct 08 '04
I was very pleased with the easy ordering process and how quickly the products arrived. I was also pleased there were no shipping charges, as other sites were charging upwards of $35.00. Read more
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Apr 28 '06
great experience dealing with this company! Read more
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Dec 01 '04
Ordered 2 electric knives and received only one within 3-4 days. I called customer service, lady said she had to check it out, she followed through and called back within 2 hours. We received the second knife within 3-4 days. Excellent customer service. Read more
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Apr 08 '05
Excelent! That's about the sum of it. ***** Read more
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Apr 08 '05
A very good experience from initial log on to delivery of the item, which was as good as expected. Read more
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Feb 28 '05
I ordered the Product on Wednesday and it was at my door on Friday! Totally unexpected quick delivery. I didn't even pay for or request quick shipping. Great experience!!!
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Dec 15 '04
nice experience fast shipping hassle free just the best shopping we could have hoped for
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Dec 19 '04
Order purchased followed up with an e-mail to let me know the order was processed as well as shipping and tracking information was given to let me know when to expect the delivery of the package being sent. It was helpful to know just when it would arrive.
It was a great experience with the company.
Thank you,
Bonita Anderson Read more
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Oct 14 '06
They accidentally forgot to send one of my items, but sent it out right away, once I let them know about it Read more
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Dec 22 '04
Kitchen Clique had the best prices (when I was researching the product) and they exceeded my expectations. I will definately shop there again. Read more
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Jan 07 '05
I was very pleased. They didn't have exactly what I order so they sent me a more expensive replacement which was great. Read more
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Oct 26 '04
Website well organized. Ordering was easy. Tracking worked and order was on-time. Read more
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