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by slippysam , Aug 12 '08
I had an excellent experience , customer service was great and they helped me with any questions i had ... My order turned out perfect , it was exactly how i ordered it and they delivered very fast just as i had asked them to ... The price was well under ...
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by rene_heath , Jan 15 '08
I spent over $5000 on a ring. I was concidering buying a matching band, the sales rep encouraged me to order the ring later, then decide on a band. I did. I asked at the time if it would be more to order the band later, they assured me it would be the ...
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Loved it! Loved it! Loved it! This is the best diamond I have ever seen.
by tiflvsbr ,Mar 09 '05
Better than the picture and best looking diamonds I have ever seen in my life. I am in awe! Thank you so much for making feel comfortable with such an important purchase even though it was purchased in such an unconventional way. Thank you Tiffany, in customer service, for all of your help!
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Worst on-line shopping experience of my life!
by a4tnw ,Jan 08 '08
It took more than two weeks to get what we ordered for 2-3 business day delivery, and we did not even get what we thought we were ordering. Customer service agreed their website was ambiguous about our product. Additionally, the diamond was three grades lower clarity than the certificate claimed. When we tried to return it, they reneged on their commitment and it cost us hundreds of dollars. Worst on-line shopping experience of my life! Check BBB before you use this company.
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Overall great experience
by tifffromvegas ,Oct 06 '04
What a great product. My fiance loved the ring. Thanks so much for all the great help. I will be purchasing from united diamonds in the future.
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Great experience
by veya0001 ,Dec 11 '07
I was nervous about an expensive ring purchase from United Diamonds as I found little information about them online, but their beautiful and unique settings were the best I could find anywhere, so I took the plunge and ordered. They worked with me every step of the way, allowing me to chose the center stone and in the end my wife got the most beautiful diamond ring I've ever seen. The order took a little longer than I thought it would (I was in constant contact with them, great customer service), and after all was said and done they delivered the most STUNNING ring I've ever seen. So if you're thinking about ordering a diamond ring from them, all I can say is that I was 100% happy with my purchase. Thanks for everything Bruce!
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