Zenni Optical Online Store

A couple of months ago I needed to buy new glasses following cataract surgery; the big name optical stores quoted prices in the $400-500 range, and that's without tinting and etc. --- a lot for someone on a fixed income!!! So I took a chance with Zenni and am very glad I did. Thus far I have ordered a total of 4 pair (2 pair reading glasses, a pair of prescription sunglasses, and a pair of bifocals) for a grand total of $100 or so, and that includes various coatings, tints, and shipping. The quality of the Zenni glasses is equivalent to or exceeds that of the expensive pair I purchased locally, and they function every bit as well. I will definitely continue to shop with Zenni as long as they maintain prices and quality. I found their customer service to be perfectly OK, no problems here. Delivery averaged about 10 days.

I ORDERED A PAIR OF GLASSES FROM ZENNI OPTICAL AND MY GLASSES CAME IN THE TWO WEEKS PROMISED. IT WAS GREAT PAIR, THE PRESCRIPTION WAS RIGHT AND EVEN THOUGH I DIDNT GET MY ORDER TRACKING NUMBER CUSTOMER SERVICE WAS VERY HELPFUL, AND FRIENDLY.

Some woman collect trinkets and others collect shoes. I collect fashion glasses. I ordered 3 pairs of glasses and received them in about 2-3 weeks. Also, I made a typo on my online "prescription fill-in" and they caught the problem and emailed me to verify. I have now had my prescription glasses for about 2 months and absolutely love what I got for my money. My glass prices ranged between 8-16 dollars each. The only somewhat negative thing I could say about them is that I did call into customer service and found them not to have very good customer service skills.

I now have ordered 8, count 'em 8, pairs of Zenni's. My eyes aren't the greatest so I keep 4 pairs of specs on hand (sun glass single vision, clear single vision, clear progressive,and reading). Their average delivery time to the east coast is 2 weeks but if they have a problem with your order you could wind up waiting a month. They bill when you order which doesn't sound legal, but that's what they do.I can tell you this: when you get your glasses you'll be REAL HAPPY. They are as good at he ones at the private optician store for about 15% of the price and the quality is the same or better.They fit well and match my prescription perfectly. Bottom line: to keep my inventory of specs up to date my local optician estimated my 4 pair cost @ $1350 and zenni hooked me up for $190.55. SUPER HAPPY.

I absolutely love both pair of my glasses from Zenni. I got them in 10 days......in perfect condition, perfect prescription, etc.. The sunglasses are stylish and the "plain" glasses are excellently crafted. I would order again and again from this company!

Wrong frames, wrong color, magnetic sunglass clip is cheap opaque (you can't see through them)plastic. And these were their most expensive selection. I will never do business with them again. The refund policy is 50% and they will not refund shipping. Yes......I've been had!

I ordered 2 pairs and received 1. Phone lines are always busy and they ignore emails. I am filing a credit card fraud charge against them.

I have ordered more than 15 pairs of glasses from them, with only one discrepancy. Overall, great value - rimless, high index lenses for under $50!

I recently ordered two pair of glasses from Zenni. When I received the glasses, the prescription was incorrect, (my prescription was current, August 2009). I returned the glasses and a copy of my prescription. I was contacted an advised the prescription was correct and was offered to return the incorrect prescription glasses or 50% refund. I advised the service department, I would have no use for the glasses and accepted the $29.98 refund.

I believe the company did not want to lose money on my purchase and lied about the prescription being correct.

Beware of buying glasses from Zenni, they are a rip-off.

I was skeptical at first, having never paid less than $100 for a pair of eye glasses since wearing them over 40 years. When I opened the package and saw my $15.95 glasses plus $4.90 each for tint and glare ($25.80) I was like WOW!! These are the best glasses I have ever worn. So Light and stylish!! I immediately told all my eyeglass wearing friends about Zenni. My daughter has ordered Three pairs and loves all three! My son has ordered a pair and is awaiting their arrival, which isn't long either about two weeks or less! I could give Zenni 10 STARS!!!

I purchased a pair of glasses through ZenniOptical.com because my vision insurance only covered contacts or glasses, not both. I was extremely hesitant about doing so but I figured with the prices how could I lose... Well I made a smart choice. I was extremely impressed when I received my glasses, which was only 12 days from the date of purchase. And I have an extremely bad astigmatism in one eye. I was just going to get the lenses replaced in my old glasses but JUST FOR the "featherwates" lenses it was going to cost nearly $200.00. I called customer service and asked a few questions, which were answered quickly. If anyone out there is considering purchasing glasses from them, make sure you're your prescription is correct and you measure your PD distance correctly and you should have no problem!! I give them an A++!! Will definately purchase from again and again.

I read the reviews on Zenni Optical before I decided to purchase my glasses from them, and went in to it ready to wait weeks for my glasses with little to no contact from Zenni. My glasses arrived today, and I was very pleasantly surprised! It took 11 days from the time I placed my order until today when I received them. I didn't have any contact with Zenni once the order was placed, but it really wasn't necessary in my case. I ordered a single vision rimless titanium frame with spring hinges in burgundy. My husband ordered the same thing, only with a blue frame and blue tinted lenses. Both of our prescriptions were correct; the glasses arrived in hard cases in great condition. The lenses are beautiful, it is impossible to tell you didn't pay top dollar for them. My frame has a small chip in the paint near the right front temple, but it's not really noticeable, and for the price, it's a flaw I'm willing to live with! Nothing was bent or broken. I am very happy with my experience with Zenni, and plan to place another order with them soon.

The customer service is helpful in that it corrected my prescription readings which I've entered incorrectly.Their lab which is located in China is doing very good service in that it is verifying all prescriptions before going to production.I've received my eyeglass set in two weeks flat.The frame (I've opted for stainless steel) and glasses are of very high quality.Its great for its price.It costs me $25 including shipping.

Stumbled across this site looking for the 39 dollar website. Couldn't believe the prices,thought it was a joke. I had just paid over $450 for specs and sunglasses at Lenscrafters, but still needed backups. Zenni's website is very easy to figure out. Just one photo of each pair, but the specs are broken into sensible categories, and the technical data (width, length, bridge distance...)is given. I ordered two pair for a total, with s&h, of $54. They arrived in 11 days, with no problems. The prescription was correct, and they fit fine. I did take them in to my local store for minor adjustments. I bought one dark plastic pair that is very narrow and takes a minute to adjust to, but I saw a very similar frame (just frame), for $149 at Lenscrafters. The stainless steal pair from Zenni is now my favorite pair. I certainly got more than I paid for. Amazing deal, great price. For backups, you have nothing to lose here. I recommend getting that first pair from your local store to ensure the prescription is right, and to build a relationship if these need adjustments. I'll go back to Zenni soon.