Horrid records, terrible integration
Written: Feb 22 '04

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I've been required to use eTrade because it was the lowball bidder for my employer's busy.
In the past three years I've suffered through their malfunctioning web site, their incompetent integration between the brokerage and OptionsLink site, their consolidated statements that are both unreadable and unusable. I've been flabbergasted by the inability to obtain a reasonable longitudinal transaction record and their pathetic transaction query service.
It is astounding that an "e" vendor has made such incompetent use of eCommerce, and has managed to make no progress at all in the past 5 years.
Please, use Vanguard's discount brokerage instead.
Recommended:
No
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Epinions.com ID: jfaughnan
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Member: John Faughnan
Location: St. Paul, MN
Reviews written: 12
Trusted by: 1 member
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