Epinions.com 
Join Epinions | Learn More! | Sign In   
           
Home > Web Sites & Internet Services > Online Stores & Services > MusicMatch

MusicMatch
Overall service rating:  Store Rating: 1.5
Reviewed by 16 customers
Write a review
Subscribe to reviews on this service
  View Information
  Read Reviews and Surveys
  Write a Review


Read Review of MusicMatch  
Review Summary About the Author

absolutely terrible: DRM nightmares and no tech support

Written: Feb 24 '04

Store Rating: 1.0

Ease of Ordering:  
Customer Service:  
Selection:  
On-Time Delivery:  


Full Review
I thought MusicMatch Downloads would be a great way to buy tunes online. Wrong!

The first song I bought wouldn't download. Tech support was somewhat slow to respond to my first two queries (two days and one week), but their responses were useless. It was clear that there was some Digital Rights Management (DRM) problem with my plain vanilla Win2k system, but they couldn't figure out what it was, and they didn't care either. Two months went by, with repeated emails by me, with no word from them. Eventually they finally gave up, said they didn't know what to do, and refunded my money.

I have gotten it to work with a Win98 machine, but I would only consider using MM Download again if they had something I couldn't get anywhere else. I've been using iTunes and had no problems (except for the fact that I can't use it on the Win98 machine).

Save yourself some grief, and stay away from MM Downloads.

Recommended:
No

What product did you purchase or try to purchase? music download
Comments on this Review
Write the first comment on this review!
Epinions.com ID:
tkpk
Reviews written: 2
Trusted by: 0 members

Return to top
Back to all reviews





Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Subscribe to tkpk's Reviews:
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.