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Alienware Area51Pentium 3 Desktop Computers

Alienware Area51Pentium 3 Desktop Computers
Overall Rating: Product Rating: 4.0

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expensive unit with poor customer service

Written: Aug 21 '04

Product Rating: Product Rating: 1.0
Ease of Use:  
Quality of Tech Support:  
Pros: cosmetics

Cons: Poor customer service, poor communication skills, over priced units
caesary's Full Review: Alienware Area51Pentium 3 Desktop Computers
Over priced units, customer service needs additional training. Their alienware autopsy system is a joke, for they never respond to it. (After inquiring as to why no one responds, the techs answer to me was that they do not have anyone to respond to the many errors that get reported) Communication gap between customers and alienware employees. Bottom line, I do not believe the staff cares about their customers. Never again will I do business with this company. Spent over $5,400.00 for a unit that has had three fatal crashes and has gone back to Florida for repair within 8 months. YOU have been warned.

Recommended:
No

Amount Paid (US$): $5,400.00
Operating System: Windows
Processor: Other
Processor speed: over 1000
RAM: More than 256
Internal Storage: CD-RW and DVD
Hard Drive (GB): Under 4
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Epinions.com ID:
caesary
Reviews written: 1
Trusted by: 0 members

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