Misleading Business Practices
Written: Jan 30 '05
|
Product Rating:
|
|
|
Pros: None
Cons: Misleading business practices and unsatisfactory customer service.
The Bottom Line: There are much better sites out there. Classmates.com lacks professional business practices and is best avoided.
|
|
|
| tiffanyflr's Full Review: Classmates.com |
I received two solicitation emails from Classmates.com within one week of signing up with them, even though I had opted out of any email subscriptions. When I signed up, I understood from their web site disclaimers that I might receive a "service" announcement from Classmates.com from time to time even though I had chosen not to receive any offers or other solicitation-type emails. That's fine, I understand companies need to reach their members about technical, support and policy issues once in a while. But emails with an invitation to upgrade my registration to their Gold membership or to post pictures on my profile (which I believe can only be done when you are a Gold member) are NOT "service" announcements, which makes their web site disclaimers misleading. They are solicitations aimed at increasing their revenues, and they clearly are using this tactic to get around members who opt-out of receiving email solicitations under the guise of "service."
As the e-commerce business analyst for a Fortune 100 company, I find this practice reprehensible and consider it one no respectable web site would use. I would advise anyone using Classmates.com to drop their subscription and would strongly suggest anyone thinking about signing up with them to avoid them at all costs.
Recommended:
No
|
|
|
|
Epinions.com ID:
tiffanyflr
|
|
Reviews written: 2
Trusted by: 0 members
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.