Great Product (Comfortaire Celenia), Excellent customer service!
Written: May 23 '05
| Ease of Ordering: |
 |
|
| Customer Service: |
|
|
| Selection: |
|
|
| On-Time Delivery: |
 |
|
|
| Full Review |
I ordered the Comfortaire Celenia. Good competitive price at $1699.00. I had seen elsewhere at $1599.00 but Nationwide mattress offers a 90 day trial and Free pillows, sheet set and pad, so went with Nationwide. The mattress arrived much quicker than I expected (just over a week after order), but the free linens, which drop ship separately from another company, did not. This is an unfortunate arrangement as I chose Nationwide so that I would not have to go out and buy linens for my new mattress. As it turned out, of course, I had to do just that. A couple e-mails to Nationwide, however resolved the problem. Richard D. even called me to personally apologize for the mix up, even though the linen company admitted that it was their oversight. This level of customer service is hard to find these days! The mattress, by the way is awesome! Compares to a Select Comfort 7000 at half the price. I have no more back pain, and I sleep great (possibly too much sometimes). Adjusts sleep number in increments of 1 so you have 100 setting possibilities. Select comfort is only adjustable in increments of 5 so you have only 20 setting possibilities. The only knock I have is that the pump is loud! Annoyed me quite a lot at first, but once I found my sleep number (42) I haven't had much of a need to adjust! Keep up the good work Nationwide Mattress (and Richard D.)
Recommended:
Yes
What product did you purchase or try to purchase? Comfortaire Celenia
|
|
|
|
Epinions.com ID:
markmccaul
|
|
Reviews written: 2
Trusted by: 0 members
|
|
|
Nationwide Mattress.com
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.