Epinions.com 
Join Epinions | Learn More! | Sign In   
           
Home > Web Sites & Internet Services > Online Stores & Services > Tower Hobbies Online Store
Tower Hobbies Online Store

Tower Hobbies Online Store
Overall store rating:  Store Rating: 3.0
Reviewed by 12 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Review of Tower Hobbies Online Store  
Review Summary About the Author

Not flexible dealing with issues.

Written: Jul 26 '06

Store Rating: 1.0

Ease of Ordering:  
Customer Service:  
Selection:  
On-Time Delivery:  


Full Review
I have made four orders from Tower, two were over ten years ago and I gave rave reviews re: Tower Hobbies ever since. My last two orders were both poorly executed, and I can no longer recommend doing business with Tower. My first order they missed a part and then refused to just send it with my next order or give me a credit. They would only send it to me via regular US mail and didn't care what I wanted to do to settle the issue. The second order (which in retrospect I shouldn't have placed) was a partial back-order that they then figured out they could ship from their second wharehouse. Unfortunately somewhere in the loop they forgot they sent it the first time, and when it showed up in the first wharehouse, they sent it again, and charged me for it. Again, they are inflexible and unwilling to resolve the matter quickly or efficiently. It's their way or the highway at Tower.

Recommended:
No

What product did you purchase or try to purchase? Various RC Airplane Accessories
Comments on this Review
Write the first comment on this review!
Epinions.com ID:
professor422
Reviews written: 7
Trusted by: 0 members

Return to top
Back to all reviews





Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Subscribe to professor422's Reviews:
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.