Not good for business customers
Written: Aug 15 '07 (Updated Aug 15 '07)
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Pros: good price, prompt customer support, uptime excellent, lots of features
Cons: customer support with an attitude, changing TOS, hard on business customers
The Bottom Line: not good for business customers who need occasional access to storing/sharing files
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| mimirogers's Full Review: Lunarpages |
Staring in Jan 07, they upped their server storage to a very generous amount. At the same time, they started suspending websites of business customers who were using their websites to upload files. Ex. a band uploaded recordings of their practice sessions for archiving and in order to track areas of improvement. The band had their site suspended. A jazz musician updated her blog and used 'too many tags too quickly' and had her site deleted.(you can google to get a better grasp of the facts - I am repeating from memory here)
Basically they are very quick to claim violation of TOS and shut the site down. If your business is - for example - doing type face editing of novels/manuscripts, you cannot let your customers upload their their manuscripts to your website - these are considered files 'unrelated to your website '. Ditto on allowing family members to share photos of the kids.
If you are not running a business and/or are not using your site for much more than providing information about your business (aka a placeholder with a few links), lunarpages is a good choice (see the Pros below). But who wants a provider who suddenly starts to change how they apply their TOS?
Recommended:
No
Monthly fees (US$): $10 Platform used: Windows NT Hosted on Secure Server: No Database used: MySQL Main focus of Web site: Publishing/Content
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Epinions.com ID: mimirogers
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Reviews written: 1
Trusted by: 0 members
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