Superduperclub is not worth the trouble, go somewhere else.
Written: Sep 18 '07
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superduperclub, as noted elsewhere, has *really* good prices. That, however, is all that it has going for it. The web site often reports items as being in stock when they aren't and the company policy is to ship whatever part of your order they can and cancel the rest. So, for example, if you pay for overnight shipping on seven games and only one is in stock, they'll cancel six of the games and overnight the one they had. Overnighting seven games is reasonable, overnighting *one* game is expen$ive!
Having dealt twice with their customer service I can say that they are, at best, just shy of rude and their policies are customer unfriendly. It's definitely preferable to pay a couple of dollars more elsewhere (amazon, deepdiscount) just to not have to deal with superduperclub's customer service; and if you buy from this company you *will* have to deal with their customer service at some point and, for that matter, deal with someone else to make up for what superduperclub fails to mention is out of stock and, therefore, canceled.
Don't let the "on time" delivery in this review fool you; that's only for the part of the order that they bothered to ship! For their store policies see http://www.superduperclub.com/customer_service.htm. If you still decide to try this company out, I'd suggest not ordering anything you really want, there's a good chance you won't get it.
Recommended:
No
What product did you purchase or try to purchase? three PSP games
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tanzer
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Reviews written: 1
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