GMAC Mortgage workout saved us and our house
Written: Mar 27 '08
|
Product Rating:
|
|
| Customer Service: |
 |
|
| Web Site Experience: |
|
|
| Web Site Load Time: |
|
|
|
Pros: Responsive, willing to work with us. Tolerant of unusual circumstances. Suggested remedies.
Cons: Call until you reach workout plan rep or you may not get best information
|
|
|
| cursichella's Full Review: GMAC Mortgage |
Hi,
I'm surprised by the negative comments here. We went into default our mortgage serviced with OCWEN, and then in the middle of working out a payment plan via a forbearance agreement, went into foreclosure anyway and then OCWEN sold our loan to GMAC. I was freaked out because OCWEN was holding our deposit for the workout plan, plus two payments in escrow. To GMAC, it looked as if we hadn't made a payment for 4 months. I explained everything to them, and they put a hold on the forclosure so we'd have time to straighten everything out. It took OCWEN forever to get the funds to GMAC, but GMAC was patient and allowed for the delays.
Once they rec'd the funds from OCWEN, they put us on a payment plan, and after 3 months, rewrote our loan at a much lower rate, saving us over 2K per month. I think GMAC is just great. It probably helped that I documented everything and sent copies of everything following each conversation. Be honest and courteous and do what you say you're going to do.
Recommended:
Yes
|
|
|
|
Epinions.com ID:
cursichella
|
|
Reviews written: 1
Trusted by: 0 members
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.