unhappy with Customer Service, not willing to make it right
Written: Aug 05 '08

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Took several calls to find out why my order had not shipped. It turned out that it was not in at the Warehouse and they had ordered from a store location of Lamps Plus who never shipped. They finally shipped from the warehouse and would not pick up the expense of faster delivery when I explained I had an electrician already scheduled and could not reschedule (house under contraction and contractor tightly scheduled sub contractors) Now I need to hire the electrician to come back once the light fixture shows up. I was never told of the possible delay due to not having this in stock.
Recommended:
No
What product did you purchase or try to purchase? light fixture
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Epinions.com ID: dons1girl
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Reviews written: 1
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