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Ashford.com

Ashford.com
Overall store rating:  Store Rating: 4.5
Reviewed by 586 customers
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Review Summary About the Author

Very Poor

Written: Dec 27 '08 (Updated Dec 27 '08)

Store Rating: 1.0

Ease of Ordering:  
Customer Service:  
Selection:  
On-Time Delivery:  
Trustworthiness:  
Negotiable prices:  


Full Review
I ordered two watches online from Ashford.com a few days before Christmas. I spent extra for the two day shipping. Ashford began calling my home number and emailing me to get credit card verification. I called their verification line two times and left the information. I emailed two times to find out where my order was. Today is Saturday, two days after Christmas and still no response from Ashford. I have not received the order,nor have they responded to my four messages.

This is by far the worst customer service I have experienced from an online store. I will not order from them again. The online store states
" Get it December 24th". NOT SO! Don't worry about poor service, in my case it has been " no service ".

Recommended:
No

What product did you purchase or try to purchase? Watches
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Epinions.com ID:
shopper45
Reviews written: 1
Trusted by: 0 members

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