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The Territory Ahead Online Store

The Territory Ahead Online Store
Overall store rating:  Store Rating: 4.0
Reviewed by 5 customers
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Review Summary About the Author

Very bad customer service....

Written: Mar 11 '09

Store Rating: 1.0

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Full Review
After mailing back an item that was very very badly sized, they denied receiving the item and told me that they would only guarantee returns that were made using their mailing labels. Although on their web site it says:

" If you do not have your return address label, please send returns to:
The Territory Ahead
Attn: Returns
8879 Union Centre Blvd.
West Chester, OH 45069 "
Nowhere does it say that returns WITHOUT the label are not guaranteed. So I suppose that those in the warehouse are just free to take anything that comes in with that return address on it but not the "official" label.
So I am just SOL on a $90 shirt that was never worn even once because, even though I ordered the size I always wear, it was at least 2 sizes too large.
Very sketchy company. Plus, the items are overpriced to begin with.

Recommended:
No

What product did you purchase or try to purchase? Women''s blouse
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Epinions.com ID:
cjlkc
Reviews written: 1
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