Deep Discount DVD Online Store - A Great DVD Source!!
Written: Sep 26 '02

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I discovered Deep Discount DVD Online Store through an email sent to me offering the "Harry Potter" dvd for $16.97 and free shipping and handling. Well, being a "Harry Potter" fan, I jumped right to this site from the link in my email and was pleasantly surprised to find Deep Discount DVD.
The website is easy to navigate and has movies arranged in categories such as horror, family movies, Disney movies, science fiction, etc. You can also find movies by looking under the category for newly released movies or the category for soon to be released movies. You can search by title, actor, or director too. Deep Discount DVD allows you to preorder movies before they are released. This is what I did with "Harry Potter" and the day it was released was the day they shipped the movie to me. Some stores offer to let you preorder a movie before it comes out, but they usually charge you a ridiculous price. Deep Discount DVD always has low prices and doesn't price gouge.
I had ordered a copy of "Harry Potter" for myself and one for my friend. When the dvds arrived, I opened one to watch it and soon discovered that the sound on it was impossible to hear. I opened the other dvd and had the same problem. I called Deep Discount DVD's 800 number and was told that they would immediately send me two replacement dvds and a label with the shipping paid to send back the two defective dvds. They never doubted me or questioned me. I actually received the two new dvds before I received the label to return the defective ones. This is great customer service, right?
Well, it gets even better than that. I watched one of the dvds and my friend never watched hers until about 2 months after I had received the new ones. When she watched it, she found that its sound was messed up also. I no longer had the original receipt and it had been longer than a month since I had received the dvd, so I figured I was just out of luck. Deep Discount DVD's return policy says they will replace or refund a defective dvd with the original receipt within 30 days of purchase. I emailed their customer service department and explained the situation. I was very pleasantly surprised when they said to send the dvd back along with a note explaining the situation and telling them whether I wanted a refund or a replacement. I chose to get a refund and was only out the shipping to return the dvd. To me, this was a very acceptable deal, after all, I no longer had the original receipt and it had been a couple of months.
Deep Discount DVD offers all of the new release dvds as well as older, hard to find dvds. Their prices are reasonable if not cheaper than local stores and with no shipping and handling charges it is worth ordering from them. All of my dvds have arrived in well packed boxes and enclosed in cellophane. These are not cheap reproductions. These dvds are the real thing, just like you would buy at the store. I like the convenience of ordering online and having them shipped right to my door. You can check the status of your order at any time on their website.
I would definitely recommend Deep Discount DVD to order any movie you want. It is convenient, easy, and always has free shipping! I like being able to sit at home and browse the movies I want at my leisure and have them delivered to my door. With great customer service, how can you go wrong?
Recommended:
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Epinions.com ID: astidham
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Member: Andrea Stidham
Location: Darlington, SC
Reviews written: 95
Trusted by: 45 members
About Me: My baby, Spunky.
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