ePhotoCraft.com

These guys are for real.  I purchased a Canon EOS 30D from them in 2006.  It had a slight issue with the mirror that I called them about and they had a new one shipped out to me next day.  I have since purchased lens and bags for my EOS30D and am about to by another lens this week from them.  They also are a real store.  When my son lived in Maryland I went to the store and bought my 50mm lens at the store.  Same great service as on line and over the phone.  As far as I can tell they are the best priced real on line camera shop.  I have also purchased my Canon Flash, 28 to 135 mm lens and 70 to 210 mm lens as well as filters, bags and other accessories.  Their phone support is always friendly and helpful.  They also do their best to price match the bad guys as well as have given me bundle pricing when I buy various items at once.  It is great to see that there are some honest businesses in the on line electonics world that also offer great pricing.

I have just received my new Nikon Coolpix 4300 digital camera. The camera arrived on time and included everything I ordered. The salesman was very helpful in selecting a different memory card to replace the one I was going to order. The card he recommended was a faster card and was priced less than the out of stock card. I will shop Photocraft for all my camera needs.

I did my research before buying a camera online. In researching the reviews I was highly impressed with the reviews from ePhotoCraft customers. After looking at many review sites I decided to make my purchase with them. My price was right the shipping was immediate and the camera arrived within a few days! Everything was perfect and the experience was exceptional. They had a problem with details on my credit card and called me on the phone for some information and off we went. Shipped within minutes of the call! I highly recommend using them for your next purchase.

Best regards,
LP - Houston Texas

Thank you for your excellent customer service.I received exactly what I ordered in only three days UPS ground delivery. I am completely satisfied with my purchase and hope to shop with you again soon.

Fast shipping, great products, great prices, helpful and excellent customer service. You can rest assured and feel very comfortable that they are a reputable internet and mail order camera retailer. I am now an ePhotoCraft customer!

This is simply the finest photo shop on the east coast. I do not know why anyone would go anywhere else. Eldar and his team at the Burke store are top notch. They are courteous, professional, and patient. And, they know their equipment. Prices are more than reasonable, and with your purchase you get a lifetime partner willing to help you get the most our of your camera. Photo processing is excellent and runs rings around anything you'd get elsewhere. You walk into the store and you are always greeted by name, no matter how busy the staff is. You will never get that in a big box retailer.

PhotoCraft had the second-best price but was the only merchant with the product available for shipping at the time. The order was processed the next business day and the free shipping got the product to my home in exactly one week. I'm very pleased and will not hesitate to shop with PhotoCraft again. Highly recommended.

Placed an order with next day shipping as the item was available in stock and was expecting to get it shipped within/after 24HRs, surprisingly, there was not even a single eMail updating the status other than the first auto. email.

Sending an email, asking to update the status, I have got the following response, which doesn't seem a professional one.

" We received your order but because you are using an international credit card, we cannot process your order. If you have another card you would like to use please let us know, and we will do all we can to help you."

I have replied asking them for cancellation and I have got no response at all confirming the cancellation.

Purchased a Canon Digital Rebel, lens, memory card, grip, case and filter. It was all in stock, shipped out right away. They even talked me out of an extended warrantee!! I cant think of the last time a store tried to do that. Great people, great prices, great experience.

Luckily, I live right around the corner from Photocraft. I have bought two cameras (Nikon Coolpix 4300 and Olympus SP570UZ)from them a few years apart from each other and both times I was extremely pleased with their service, knowledge and patience. They will also price match!

Purchased a hard to find camera. Everything about transaction went smoothly. Right product, right price timely shipping. Would gladly do business with retailer in future.

I am completely satisfied with my purchase: Nikon's AF-S DX Nikkor 18-70 mm f/3.5-4.5G IF-ED zoom lens. If you have a Nikon D50; this is the lens to have...and ePhotoCraft is the place to get one. Fair pricing, excellent service. You won't be disappointed.

I was very pleased with my shopping experience at ePhotoCraft.com! I ordered a digital camera kit and flash on a Tuesday afternoon, and it shipped that evening. I qualified for free shipping, sent by UPS ground service, and I received my package on Wednesday! I also submitted a question to their customer service folks online and received a prompt and thorough response. I would definitely recommend ePhotoCraft.com.

Smooth order, no hidden fees.
I am really impressed by the good customer service. Whenever you have a concern, they will try their best to resolve it for you, which is even nicer than some big name stores.

A+++ Ordered Canon 430EX flash Monday night. It shipped Tuesday via UPS ground and arrived on Thursday. Product is new and exactly as ordered. Shipped to alternate shipping address registered with Discover credit card without any problem. Good e-mail communication. Highly recommended.