Nextel Mobile Phone Service in Chicago

Pros: Direct connect, Free incoming plans, satellite technology
Cons: Feast or Famine with the customer service reps! Expensive too!

I recently left T-Mobile and switched to Nextel for two reasons – their direct connect (DC) capability and the huge amount of people now having Nextel phone service. With many of my friends having Nextels themselves, and the fact that I talk to these ...

Pros: Great Customer Service
Cons: A Bit Pricey

Nextel offers many services plans, the one I am on is on the cheap end of their plans. It's $49.99 a month, now some of you reading this went ok that's enough I don't want to hear any more that's just too much. Before you go and leave this review read...

Pros: Outstanding Internet access...
Cons: lack of long distance service at my price point.

It was a cold December day in 2000 right before Christmas when I received my Motorola iDEN 1000 Plus phone with Nextel service. The Federal Express delivery person in my area never seems to want to actually deliver the package to my door,...

Pros: Nice 2 way conversation, when it works
Cons: Service is often disrupted, down. Poor coverage area in Northern Illinois

Chicago. The city of big shoulders. And crummy traffic, high taxes and huge buildings. It seems to be a RF communication nightmare. During my six years working on the Chicago Housing Police Department, (RIP) the only reliable 2 way communication devices...

Pros: Two-way Radio, Internet access, phones and service come with a lot of extra features.
Cons: A Bit pricey, Contract required, not too many plans to select from.

I signed up with Nextel last June after a "horrible" cellular experience with Sprint PCS. Ever since then, I have been very happy with my new cellular service.

I am really suprised at how good Nextel's cellular service has been in the few...

Pros: For Some There are Many..Not in my Opinion Though
Cons: Outrageous Prices. Incompetent Employees and Company

For some folks Nextel is a life saver. I found their service to be nothing but one contradiction after another. I purchased a Nextel phone through an online auction, and had heard a lot of good things about the service from other friends of mine. When I...

Pros: Direct Connect Unlimited incoming Good phone selection
Cons: Plan on extending your contract to replace your phone 50/50 Customer Service

Well in this area you either get a GREAT service rep (normally when you get ahold of Panama City) or you get someone who could care less that you are a customer after all, you are stuck in a contract. If you go in to a shop, you can normally expect good ...

Pros: Speakerphone is cool. Cheaper for how many minutes you get (if you get a discount.)
Cons: NO SERVICE off MAJOR highways. Voicemail, CallerID not included.

I have had nextel cell phone service for about 16 months. I live in Champaign, Il which is about 120 miles south of Chicago. *Services: An important thing to note is that with Nextel, the price does NOT INCLUDE VOICEMAIL, CALLER ID, OR CALL-BY-CALL ...

Pros: 2-Way calling Good Customer Service Clear Calls Fairly good coverage Unlimited incoming calls
Cons: Expensive

Overall, I have been happy with Nextel service. I switched to Nextel so that I can 2-way communicate with my brothers. At first there were problems with the quality of the service, but when I called customer service they quickly fixed it. The service i ...

Pros: Great for a business
Cons: Too many dropped calls

I've been a Nextel customer for two years now, and I have seen the service level degrading. In the last few months, my self and friends of mine on the Nextel network have experienced more dropped calls, (even standing still with a strong signal), and...

Pros: Unique plans. Unique services
Cons: Customer service is awful. Website is worse. Expensive.

I really liked Nextel. I still think the Free Incoming and Direct Connect features are great. I love my speaker phone on the i85S.

BUT- I am so irritated right now. I am a heavy cell phone user and my bill averages over $100 a month even...

Pros: Great phone replacement service, happy with customer service
Cons: Poor reception, poor sound quality, excessive dropped calls.

I switched to Nextel for no reason. My previous mobile phone company was PrimeCo. Although I had no problems with their service, I decided to try Nextel because of their www service.

My experience with Nextel has been unfavorable. Almost...

Pros: Good features for value.
Cons: Reception isn't always crystal clear.

We switched from PrimeCo because we were paying too much money for not enough minutes. Our current plan is about $80, 400 minutes, and 300 direct-connect minutes, per month. When we signed up, we got to choose between a few different features - one of...

Pros: great features, great service, great phones
Cons: all plans are pricey

Once you've made the smart decision on purchasing a Nextel phone such as the i1000plus that I purchased, you need to look for a rate plan. Anyone can tell you that a rate plan is based on an individual usage. For me, a pretty basic user of cell phones,...

Pros: Free incoming calls,speaker phone,no roaming or long distance charges
Cons: Customer service is horrible

I think Nextel is way ahead of the pack in terms of offering customers the best options. It may seem pricey upfront, but cheaper plans elsewhere quickly become not so cheap once all the extra fees kick in for roaming, long distance, and anything else...