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General Reviews of PrimeCo Customer Service

General Reviews of PrimeCo Customer Service
Overall Rating: Product Rating: 1.0

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Just Say No to NTelos/Primco

by freeman0000 , Nov 30 '02
Pros: Decent coverage area Free incoming minute
Cons: Poor customer service Lousy service
I started with Primco in 1999 and was happy with service that I received. The company changed names in 2001 to Ntelos (it seems this due to the fact that people were unhappy with the service). When I signed up, the phone and service had all of the...
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Product Rating:Product Rating: 1.0
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A Sign of New Ownership or SSDD

by fedupconsumer , Sep 23 '02
Pros: 1 year ago their customer service dept. functioned.
Cons: Ignores cancellation of service, charged for itemization yet removed calls, refused to adjust bill
I purchased a primeco phone and then had to fight to get the rebate that was promised. I kept service for over 2 years. When primeco's customer service called (laughing) that the phone was disconnected (over $40.00 was late), I said to just cancel the...
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