Sprint Mobile Phone Service in Ft Lauderdale/Miami/West Palm Beach

Pros: Tons of features, the coolest phones, great service, great online picture website
Cons: Customer Service- not that great & They charge for EVERYTHING!

|||INTRO||| Coming over from T-Mobile, I have to say that I have been very impressed with Sprint. I have had it for over a year now and despite a few problems, Sprint has been really great. T-Mobile has great customer service, so I was a little ...

Pros: decent service, decent price
Cons: customer service is so bad that you should avoid this company at all costs

Luckily I didn't have any reason to deal with Sprint PCS's customer service for the first year I had my phone. Phone reception around the Miami around was spotty in the beginning but has steadily improved. All in all the phone service was a decent...

Pros: A lot of features for a low price, no contract needed
Cons: no customer support, poor coverage

Update 7/10/01
Things are still pretty much the same with the service these days. I still get dropped calls, and network busy indicators sometimes. The only reason I haven't switched is because I have no contract, and I've heard similar...

Pros: Nation Wide Coverage
Cons: Basic plans not that great

I originally started using Sprint PCS about two years ago in the Washington D.C. area. At the time I had the Samsung SCH-2000, which was a very nice phone at the time. In August of 1999 I started attending the University of Miami. Rather than switch my...

Pros: good consistent signal strength
Cons: poor customer service

The Sprint PCS Free & Clear plan offers good service at a good value, but with a little shopping a better deal can be had elsewhere. A year ago I purchased a Sprint PCS ready Motorola StarTac 7760 and signed up for 1 year with the $50 Sprint Free...

Pros: Clear calls, Lots of features, Great rate plans, National roaming
Cons: Occasional dropped calls

I have had service from just about every wireless provider available in South Florida, the longest being from BellSouth Mobility (now Cingular Wireless). I was a bit weary signing up for SprintPCS after reading some of the posts here, but being that I...

Pros: Good coverage, nationwide long distance, no roaming charges.
Cons: Minutes are unfairly counted. Obscure billing terms. Lousy in-store support

I live and play in Fort Lauderdale. I had used Verizon Wireless prior to signing on with SprintPCS but I made the switch for a SprintPCS calling plan that more suited my needs. I initially liked SprintPCS because they have no roaming charges while on...

Pros: Price/None
Cons: Poor ethics, poor customer service

Our experience with Sprint was an unmitigated disaster. We went with Spring because of the good pricing structure and the advance phones it offered--we spent nearly 800 dollars on phones with the assurance that we would have no trouble with reception in...

Pros: many plans
Cons: none

I have had my Sprint account for 2 years now and have not had a minute of trouble...well major trouble....a few lost calls, but the equipment is sound and the sound is clear. I like that there are no contracts and the number of plans meets most cellular...

Pros: What can only be described as "competitive" technology.
Cons: Years of lousy customer service with no accountability remotely apparent.

I have been a SprintPCS customer for over 6 years, and have considered leaving them at least a dozen times if not more over that period of time. I have always felt that Sprint offered the more cutting edge products (phones) and had the better wireless ...

Pros: National long distance
Cons: Dropped calls, Horrible customer service, Bad reception

Sprint is the hands down worst mobile phone company I have ever dealt with. Where do I begin?

The calls had horrible reception and were ALWAYS dropping.

"Hello? Can you hear me? Are you still there?" are the most common phrases...

Pros: Lots of Goodies and Airtime
Cons: Some Dropped Calls

I choose this service after trying to deal with the greedy people at Bellsouth Mobility see my opinion on them titled "Good Service Bad Greed". I am so glad that Bellsouth was greedy because now I have so much more for so much less. Sprint has...

Pros: no long distance charges
Cons: high taxes levied

A year ago I purchased 2 Qualcomm phones under a $50 Sprint Add a Phone plan that included 2 phones on one plan for an extra $15. With tax it costs me $80 a month for 2 phones under one plan that includes 500 free minutes. One phone was free due to a...

Pros: No 1 yr commitment
Cons: Service area is limited

I shopped around and talked with various Sprint salespeople.At first I was very impressed. At this point I would not consider Sprint UNLESS you need a cheap plan that you do not need to commit to for one year like most companies. You also need to...

Pros: affordable
Cons: this plan doesn't exist

I've been a Sprint PCS customer for close to two years, when I called to question the $16.99/month plan for my parents, no one in Customer Service was aware of this plan. The only thing they could offer me was a plan for $19.99/month which includes...