Pros: free options, online account management, diverse plans and phones Cons: dropped calls, hard to get a signal, long wait for customer service
UPDATE on 4/06/02: I've updated the Phones section to include new information.
This is a VERY long review. I tried to include everything that I feel is useful to someone who is considering going to Sprint. If I've missed anything,...
Pros: All digital quality voice network, with extremely accessable data network. Incredibly cool mobile handsets. Cons: A bit pricier than other providers. PCS means more limited coverage areas and conditions
This is my second review of Sprint PCS service in New York, among other places (detailed later.) The first one I wrote was in 2001, shortly after first becoming a Sprint customer. Stuff has changed since then. Time to update! Today, I’ve had ...
Pros: Excellent sound, no busy signals, low rates, web enabled phone, online access to account Cons: Long waits on hold for customer service but they are helpful and friendly
Subject: Sprint Advantage Plan in New York Metro Area
Recently I ditched my AT&T Digital Service and up-graded my wife's Sprint phone and service after receiving a couple of pretty irresistible offers from Sprint. Although my AT&T...
Pros: Consistent service, inexpensive Cons: Spotty coverage in the hinterland, some signal issues
I've carried a cell phone for a long time. As an on-call software consultant, I first got a mobile phone when they were only nominally smaller than a lineman's handset. At the time, service was through AT&T and airtime minutes cost a little over a...
Pros: Very clear, easy to read bill, free sprint to sprint features, very clear sound quality Cons: no sms messaging for cross platform, too many inboxes and redundant features
I hate cell phones, but it's one of those things that I need. I will try my best to talk as little ...
Pros: affordable long distance service , first incoming minute free; add a phone plan Cons: Customer Service causes more problems than it solves
I am going to be blunt and to the point.
Sprint has the worst Customer Service Representatives or "advocates" as they call them, that I have ever experienced with any company.
I am sure no one wants to read all the details of my...
Pros: CLEAR - sounds like a land line Cons: Little coverage if you're out of the metro areas
I signed up for a year with SprintPCS because I couldn't resist the value. For $29.99 I got 250 anytime minutes + 250 off-peak minutes; FREE long distance; 6 months free wireless web, and four $25 credits on my first four invoices.
Pros: Affordable, my situation keeps extra costs down, risk-free Cons: All wireless service is NERVOUS in NYC, 200/800/$30 not advertised
200 Peak / 800 Off-Peak for $30 AKA "the Radio Shack Special," without annual contract, is perfect for a twenty-something design professional like me. This plan, as offered by Radio Shack to new users, plus taxes is about $42/mo. This plan...
Pros: Flexible contracts, clear voices, good off peak hours, no busy tones Cons: Limited coverage, occasional dropped calls, customer service always busy
I don't know where epinions got their numbers, but this $29.99 plan gives you 180 anytime minutes, not 100 as stated in the product description. As someone who works during the entire peak period as defined by Sprint (M-Th 7-8, and 7-7 on Fri) I was...
Pros: Lots of minutes. Cons: Poor reception, terrible customer service.
Having a cell phone in NY can be a frustrating experience, dropped calls, no service areas, and poor signals. But I have never had so much grief with a cell phone until I met SPRINT PCS. I chose this service because it offered the most minutes for the...
Pros: Nationwide long distance & coverage, price, automatic payment Cons: Unreliable service in some areas, poor customer service
I've been a Sprint PCS customer for about three years now and primarily use my phone (a Motorola Startac) in the New York City area. My current plan costs $39.99 per month and includes 350 peak minutes and 2150 off-peak minutes to anywhere in the U.S....
As much as I hate to admit it, I am more or less satisfied with my Sprint plan, despite customer service that ranks amongst the lowest of low. Coverage is adequate; calls get through fairly successfully, even in crowded Manhattan; and sound quality is...
Pros: Good plans and coverage Cons: Incompetence runs rampant at Sprint
Well it was time to switch cellular service plans. My old cellular company, Omnipoint, was bought by VoiceStream Wireless and they eliminated many of their plans. So I began to research other companies to find a good fit for me and my girlfriend. My...
Pros: Clear, well priced. Cons: Too many dropped calls.
I think people have been particulary harsh on cell phone service all around and there's probably a very good reason for it. All these providers are very clearly more interested in grabbing market share rather than providing the best service...
Epinions.com periodically updates pricing and product information from third-party sources, so some information may be slightly out-of-date. You should confirm all information before relying on it.
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