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by mspractice , Mar 14 '01
Pros: Crystal Clear calls, Lots of PCS features, Wireless Web
Cons: No switching between Analog and Digital, limited digital service.
For those of you ready to take the plunge for the first time or for those of you thinking of switching to another company, you need to know the facts about Sprint!
First, when you are in a good coverage area you get crystal clear calls. I...
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by jmv22 , Oct 23 '00
Pros: price
Cons: reception, customer service
I originally chose SPRINT PCS because the price was good and they advertised that their all digital network was so great and they had coverage in other cities that I visit. At the time I got free first incoming minute and free nights and weekends.
...
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by mikej165 , Jun 14 '00
Pros: Cheap
Cons: Spotty coverage, long customer service waits.
Cost, Coverage and Clarity are the three major items you should evaluate when considering a cellular phone service provider. These things were on my mind when I signed up for Sprints PCS Digital phone service last year. In that time frame my...
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by thom413 , Mar 21 '01
Pros: Easy setup and connection, fast shipping of equipment.
Cons: Customer service, signal strength, billing errors.
Once upon a time there was a cell phone service provider that was very, very bad... (I always wanted to start an Epinion this way.) AT&T did it - AGAIN. Billed me for nights and weekends. Backdated the end of a promotional free minute program to the...
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by gr8chef2b , Nov 04 '00
Pros: decent service, great reception (most of the time) and huge network
Cons: you have to buy a new phone just about every year
(updated portions on the bottom)
I've been an avid Sprint user for just about two years now. I can say that for my first phone, I have no complaints about it in general. It has some great features, is brainless to use and can access at least...
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by dpecor , May 21 '00
Pros: EXCELLENT SERVICE & competitive cost with no annual contract
Cons: You can be reached anytime, anywhere with Sprint PCS
After having been with AT&T for almost 4 years, I found that AT&T's service was lacking (they were becoming arrogant in their field) and the cost of service was grossly overrated. I made the decision to switch to Sprint, and have been pleased...
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by hbj200  - Top 1000, Aug 19 '00
Pros: No contract required, promotions all the time, free calls to NY metro area codes
Cons: Incomplete calls, dropped calls, weak signal in city
First let me tell you what I like about Sprint PCS: no annual contract requirement. This means at least two advantages: 1) you can leave the plan any time (although your Sprint PCS phone cannot be used on any other network), and 2) you can switch to a...
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by jwpenski , Mar 29 '02
Pros: Good value for the minutes - good online account management.
Cons: "Roaming" in Manhattan, dropped calls, "Network currently busy", ETC!
I really didn't have any problems with Sprint for the first 6 months or so (I signed up in July 2001), or at least, the problems I had, such as dropped calls, occasional Analog roaming in Manhattan, were infrequent enough to discount as unavoidable...
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by multispace , Feb 19 '01
Pros: available options for plans, good phone selection
Cons: HORRIBLE customer service
Ok, I've had my phone for 4 days now and already have had to call up for customer support 7 times to make sure my plan is set up correctly. Without much experience actually talking on the phone in many areas during many different times of the day, this...
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by DanShab , May 28 '00
Pros: Competitively priced, no roaming fees where digital service
Cons: poor digital coverage in suburbs, extra charge for analog
Sprint's system provides reasonably good coverage in Manhattan and most of the five boroughs. But digital coverage in Westchester County, at least as of six months ago, was pretty pathetic. I found that there were areas in Westchester, for example, the...
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by CityWench , Jun 14 '01
Pros: Plans flexible, good coverage, good reception, customer service friendly and quick
Cons: The phones they sell are expensive in my opinion.
I've been wanting to get a cell phone for a while now. I finally did at the beginning of this year. I figured, "What the heck?" because I got the phone itself for nothing once my brother moved out and didn't want to pay for both a land-line and a cell...
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by shufei , Jun 19 '00
Pros: Month-to-month plan, good value for money
Cons: Terrible customer service
My friends recommended SprintPCS as it was the only provider with a month-to-month plan in New York. They assured me that the service was pretty decent, compared to the other operators. So I got the $29.99 180 minutes long-distance plan with a...
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by narjisse , May 06 '00
Pros: online services, good plans, clear sound
Cons: dropped calls, spotty coverage in some areas
Let me give you my specific PROS and CONS for the service providers.
In terms of sound quality, Sprint PCS is clearer, it's all digital. I admit that. However, it is only limited to a good coverage area. If metropolitan area or a big city are...
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by jayexel , Jun 23 '02
Pros: Great Promotions, Awesome Phones, Static Free, and Good Plans
Cons: Dropped calls, Echo, Signal Strength, Cus. Support
I have been a Sprint PCS customer for about a year and half now. When I signed up, they had some of the most competitive plans available. You really got your moneys worth in minutes. Plus they had some of the hottest phones on the market. It was hard...
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by edbikerii , Jun 21 '01
Pros: add-a-phone option allows time-sharing. Good plans
Cons: terrible call quality, horrible customer service, contempt for customers
The Customer Service is so bad that they have an armed guard in their store in Paramus, NJ. By the time you actually get to the store (after several useless calls to customer service) you will be quite irate. You will then understand why they have a...
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