Sprint Mobile Phone Service in New York

Pros: The Phone Style is nice
Cons: Roaming at all times, Phone bill is out of wack, Sprint people are snotty!

My experience with Sprint has been very rocky! I chose Sprint because I have no credit and they don't need a billion dollars down for a phone like some other places. I also had a few friends with phones from them and they said they were ok. I guess...

Pros: Nice commercials and good promises for great service and call quality.
Cons: Dropped calls, poor signal strength in Brooklyn and poor customer service.

Ever since changing my number and relocating - I have been plagued with errors in billing, problems with my plan and general hassles from Sprint - not to mention having more dropped calls than ever before. The websites do not work properly due to their ...

Pros: Good pricing, feature-rich
Cons: Slightly weaker coverage than other services

I have experience with three service providers in the New York city service area. Of Voicestream, Sprint PCS, and Verizon wireless, Sprint PCS is the winner. By far.

In terms of raw coverage, Verizon beats the other services, but Sprint holds...

Pros: Excellent Pricing for plans ( very reasonable) Great Phones
Cons: Spotty Service in some location's dropped calls

Ok Let me Start By saying I have learned to like sprint over the time I have been with them. I started my service back in aug of 2002 with the Samsung N200, This was mistake number one. The phone looks nice and has a large 2 inch screen but the ...

Pros: price
Cons: reception, customer service

I originally chose SPRINT PCS because the price was good and they advertised that their all digital network was so great and they had coverage in other cities that I visit. At the time I got free first incoming minute and free nights and weekends.
...

Pros: Well... it works
Cons: Charge for everything! Messed up charges! Bad service rep.

This is my personal experience and plus I've heard others who had gone through similar ordeals. First the local service itself. There're always long lines at local Sprint stores to use the automatic payment machines, and they don't accept Credit Cards!...

Pros: ??
Cons: Reception, service

I had the service for less than a month. Tried it in NYC (West Village), Hoboken, Jersey City, and Princeton. The reception was very bad inall of these places. I decided to reurn the phone and discontinue the service. I was immediatley offered one month...

Pros: Better voicemail than other providers; lower priced plans.
Cons: horrible service in ny metro area; dropped call on almost every call;

I've had Sprint for 2 years now and the only reason I stayed this long was because of the price. But now, it seems like all the cell phone providers are on the same page with price. So, now look at service and quality.

In the NY metro area,...

Pros: reception is decent, customer service people are nice
Cons: network is overloaded and very unreliable during evenings and peak hours

I used Sprint PCS when I lived in LA - it worked great out there and whenever I was on interstate highways on road trips. I've since moved to New York, and, while Sprint's coverage in Manhattan is good, their network reliability is terrible, especially...

Pros: Decent phone selection; helpful store staff.
Cons: Very spotty coverage

NOTE in 3/03: A long time after the review below, Sprint hasn't changed much. Friends who held on, hoping for improvement, are checking out. Others who were drawn in by its deals or hot phones are looking at other providers. It may have great outside...

Pros: Great sound quality, predictable billing
Cons: bad customer service, need better coverage

I chose to try Sprint because I had been using another Mobil service & my I never knew how much my bill would be each month. I was paying way to much & I rarely used my phone. My husband had Sprint & his bill was always the same each month,...

Pros: no pros
Cons: worst customer service in the world, dropped calls, over billing,

THIS ONE SERVICE YOU CAN AVOID AT ALL COST.

I HAD ONE YEAR OF SERVICE AGREEMENT WITH SPRINT.
I used the service for whole one year and at the end of the contract I visited sprintpcs store and asked what should I do? They told me that...

Pros: You can always go to another service provider that will give you SERVICE and provide.
Cons: bad cost. service, dropped calls, no voicemail even if you have VM (read on)

The phones that Sprint uses (Samsung his way to the bank) are garbage. I did a survey on the phone and SPRINT and most if not all had the same problems I had. Calls would be dropped even with a signal. Where you might have a signal one day you may not...

Pros: None
Cons: Abhorrent customer service, erroneous bills, abysmal coverage

To whom it may concern, In September 2003 I became the unfortunate victim of two thefts, one by an identity thief and one by Sprint PCS. I have been a Sprint PCS customer for nearly seven years, but after today I will never give Sprint PCS another ...

Pros: Excellent Customer Service, Hardly any dropped calls, Different Promotions
Cons: None

I used to be an AT&T Customer until they messed up my account. So, i switched to Sprint PCS service and i have no problems since. First, the customer service always provided you with options towards your service. The customer service is open 24hrs a day....