Sort by
Product Rating |
Sorted by Review Date |
|
|
by lseldo1 , Jul 03 '02
Pros: Good coverage area, CSR's say I'm sorry a lot.
Cons: Rude CSR's who lack knowledge, HUGE billing errors
When I originally decided to switch to Verizon, I expected good coverage area and great customer service after I'd heard so much hype over both. What I found was a pretty decent coverage area but HORRIBLE customer service. Over and over the company...
Read the full review
|
|
|
by elmosmommy , Jun 23 '02
Pros: No credit check
Cons: Bad reception, dropped called, horrible customer service
I have had service with this company since Thanksgiving. I have to say their service is TERRIBLE. I have had numerous dropped calls, had to listen to recordings that the service was "too" busy, and TERRIBLE customer service. In an attempt to add time to...
Read the full review
|
|
|
by amcmike , Jun 20 '02
Pros: None!!!!
Cons: Can't admit when they make mistakes. No coverage in the Dana Point, CA area
Verizon customer service would not honor their contract agreement...I tried numerous times talking with them to honor their contract they never did!!!
We tell everyone not to go with Verizon...Can you hear me now??? NO!!!!! Should be their...
Read the full review
|
|
|
by shrinkrow , Jun 01 '02
Pros: Inexpensive and decent minutes plan, several convenient locations
Cons: Horrible customer relations, refusal to compromise
I have big-time beef with Verizon Wireless. So bear with me here.
I live in a pretty rural area, and my family has a hard time getting cellular companies whose areas reach out to my house without roaming or static. So this is something I was...
Read the full review
|
|
|
by bpursell12 , Apr 30 '02
Pros: NONE
Cons: Overpriced, POOR customer service, marginal service coverage.
Unfortunately I have the displeasure of dealing with Verizon for my business-use phone, which is primarily my personal-use phone as well. From my experience the phone service coverage is spotty at best in the Rochester, NY vicinity- especially Southern...
Read the full review
|
|
|
by mccorma , Apr 17 '02
Pros: Competitive Pricing.
Cons: Monthly bill wrong more often than not. Coverage not up to competitors.
I signed up with Verizon wireless in the fall of 2000 as I knew that I would be moving cross country soon and wanted a wireless plan that would move with me. The sales agent assured me that I would not have any trouble transferring my Texas rate plan to...
Read the full review
|
|
|
by cnsmer , Mar 31 '02
Pros: Good connectivity
Cons: Horrendous customer service
I signed up for Verizon for their technology. It's great -- I get clearer calls and fewer of them are dropped (vs. Cingular). One thing that will be dropped, however, is my service with them (as soon as my contract is up).
Why? Because the...
Read the full review
|
|
|
by samir786 , Mar 20 '02
Pros: Good rates, no cheap gimmics.
Cons: They can't fix it the first time, or second time, or third time...
Ok, cellphone companies are pathetic in general. So many hidden fees and fine print. The "worry free garantee" is a good thing. I can switch to any plan I want at any time, even their promotional plans. Can't do that with some other companies out...
Read the full review
|
|
|
by jiwhite  - Top 500, Mar 19 '02
Pros: Verizon Wireless customer service for my normal account was very prompt, courteous and helpful
Cons: Couldn't reach a Verizon FreeUp Sales nor Customer Representative
Previous Experience with Verizon Customer Service
I have been a customer of Verizon Wireless for several years with multiple mobile phone numbers. Usually, the customer service I receive is good. The few menus I am presented with are...
Read the full review
|
|
|
by webmaiden , Feb 20 '02
Pros: Good Deal
Cons: Over-charges, no service and bad customer service
The commercial Verizon does makes me sick! I cannot even get the phone to work at my home which is only 2 miles off the Interstate and I am 25 mins from the Capital of SC!
Every months there is something wrong with my bill. One month they...
Read the full review
|
|
|
by tpgc , Feb 06 '02
Pros: Cheap Phone
Cons: Poor Customer Service, Poor Reliability
Dear would-be cell phone owner:
I do not recommend starting off your cell phone experience with Verizon Wireless. My Father and I signed up with Verizon over a year and a half ago and since then there have been nothing but problems. My Father's...
Read the full review
|
|
|
by sleepyjns , Feb 01 '02
Pros: They are a local phone provider
Cons: They are liars and stick you with the charges.
We do not have a wireless service from Verizon and the reason is because we had ( I did say HAD) them for our home phone service. When we signed up with them, we were told we would get the big package (call waiting, forwarding etc) free for 3 months....
Read the full review
|
|
|
by yaesumofo , Jan 25 '02
Pros: coverage, features, quality of service.
Cons: no totally unlimited plans
What can I say I am a loyal Verizon Customer. I have been with them throughout many an incarnation for about 7 years. Yes we have had our up's and down's but I have to say that the company has steadily improved EVERYTHING about what they do over the...
Read the full review
|
|
|
by kathleane , Jan 24 '02
Pros: more covered areas than other services
Cons: some uncovered areas, reps sometimes give conflicting information
I picked Airtouch years ago because when I quizzed all my friends with phones and took note of who's calls to me were often dropped Airtouch came out on top. They claimed they covered more areas than any other cell phone company and seemed to fulfill...
Read the full review
|
|
|
by jijibug , Jan 10 '02
Pros: okay reception, good plans, more than enough night time and weekend minutes
Cons: ugly phones, satisfactory customer service, not enough daytime minutes
My parents bought me a cell phone through Verizon Wireless last year in January. It has been a year and my contract is now expired.
First lets answer one simple question:
Was I happy with my service?
Answer: Sometimes....
Read the full review
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.