Pros: Most functional cell phone service across the country. Cons: Generally good customer service but some reps get a bit arrogant at times.
I live in the Tacoma area but travel often. One critical factor for cell phone service is the amount of towers. With Verizon, I have had a good signal where the other carriers failed. In the Tacoma area, the signal strength has been great. Even ...
I finally had to break down and get a cell phone. I travel a lot to the Washington and Oregon Coast alone, and thought it would be handy if my car ever broke down (not that it ever will though..knock knock knock.). I looked at all the wireless...
Pros: Awesome coverage. Excellent customer service. Cons: Plans are a little bit pricey.
I have been with Verizon Wireless for two years and have NEVER had a problem with them! My coverage area went from great to excellent to awesome! I have contacted customer service via phone and e-mail to change plans and/or inquire about additional...
Pros: Absolutely outstanding service everywhere in comparison to other carriers. Cons: Fairly frequent billing issues, not credited immediately.
Over the last several years, I have had the chance to experience many different cellular service carriers. I started with Airtouch (prior to Verizon merger), Voice Stream (prior to T-Mobile merger), AT&T (prior to Cingular merger), and finally Verizon ...
Pros: #1 in Coverage (Local and National),
Excellent Customer Service,
Worry Free Price Plan Flexibility Cons: In Seattle, text messages can only be received on your phone (not sent).
Coverage:
*Extensive Home Calling Area - I don't have to worry about being out of a certain area before placing a call (especially long distance calls).
*Unlike other service providers, there are not additional charges when your phone switches...
Pros: Superb Customer Service, Good Coverage Cons: ~*~
My husband and I have experienced multitudes of interaction with various customer service representatives from Verizon Wireless ~ Everett/Seattle Region. In every instance the person helping us has exceeded our expectation for exceptional...
Pros: Good coverage, good price, few dropped calls. Cons: No two way messaging yet.
Great coverage with a dual band phone. Their $10 Motorola phone is the deal of the century for simplicity and function. Unlike one of the other folks, I have had a good experience with customer service.
Pros: Great Coverage, Nice plans Cons: Bad billing, lack of phone choices
am a manager for a cell phone store in the Washington area. Currently we sell AT&T, Verizon, VoiceStream, Nextel and Quest, so I have experience with all these carriers.
I recently decided to get myself a phone and picked Verizon as my choice,...
Pros: Great coverage, ease of ordering service, great deal on phones Cons: It drops calls in some areas of my house.
First of all, Verizon was one of the only providers who would give me 2 lines of service without a deposit, so that made me extremely happy. I decided to go with their service though because they seem to have the most extensive coverage throughout the US...
Pros: Good coverage, great customer service, good rates Cons: Voice quality can be a bit burbly at times
Let me first say the my cell phone is an Audiovox CDM-4500 (a dual mode phone) and I most frequently use it within the Seattle/Bellevue area to make local calls, so I'm not commenting on the long range quality or long distance charges for Verizon, merely...
Pros: Wide service area; good service plans; friendly, helpful customer service Cons: Local coverage isn't perfect; occasional glitches with MobileWeb service
Rather than droning on and on about all of the virtues of Verizon Wireless's service, maybe this anecdote will give you an idea:
My girlfriend used to work for Verizon. She now works for a competing carrier. That carrier gives their...
Pros: Lots of features at a great price. Cons: Confusing (aren't all wireless plans?), poor customer service.
This review is intended for those in the Seattle area who are considering a Verizon Wireless plan. Rather than repeat full specs and plan details, I have focused on describing my overall experiences so that potential customers can get a sense of what...
I've had Verizon service since moving to Seattle in August '02, and their coverage is very reasonable if you have a good phone. I haven't gone off their digital network anywhere in the city -- although I've yet to find any carrier that covers Capitol ...
Pros: Great people Cons: Poor coverage, crippled phones.
I find the people at Verizon to a joy to work with. However their system is so pathetic that I will be forced to switch to a new provider as soon as my commitment expires. I have had up to a dozen phones with Verizon all the way back to the ...
Pros: Good range, great plan Cons: Not so great customer service
I decided to get a cell phone because I travel a lot and figured it would be a good to have in an emergency. Plus I make a lot of long distance calls which get expensive.
Living on Camano Island, coverage is pretty scarce. I decided to go...
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