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Good product slow support
by stimpie ,Jan 08 '06
Pros: Large diskspace and bandwith.
Nice controlpanel
Shell access
Multiple Domains. Cons: CPU limit
Not easy to resell with controlpanel.
If you're looking for a unix shared host dreamhost is certainly a good option.
Allowing multiple domains and a large disk space makes the only real limit the cpu team used. But when you dont need fancy php scripts this wont be a problem. And if you do depend on cpu intensive php you should be considering a dedicated server.
Having multiple shell users and the ability to create groups gives you create flexibility to manage your domains.
The control-panel is not that advanced but it works and allows you to do almost everything. If not you can always use you shell access. The bad thing about the controlpanel that it is not really suited for resellers, its almost a dirty hack to give your customers access to the controlpanel. But if you experiment a little you will figure out how to do it.
Their support is slow (1-2 days) but very helpfull. I havent had any outages so I do not know how they deal with those.
P.S. use the coupon "SAVE90DOLLAR" for a 90 dollar discount (less on monthly plans)
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excellent host.. fast service.. best prices.. use "DREAMCOUPON"
by mrscoot ,Jan 05 '06
Pros: fast customer support, excellent prices (using coupons like: "DREAMCOUPON") Cons: havent found any yet..
ive been with them for a year now.. and have just renewed my plan with them.. they are reliable.. offer tons of features.. and have the most competitive packages..
they continuously add improvements.. and have quick support. my only negative experience was during the LA blackout.. but since then.. they have significantly improved their backup services.. high quality host.. and great prices..
they now have a 20 gig diskspace promo.. on their $8/month package.. but they have great promotions.. use the coupon
"DREAMCOUPON"
to get that plan for about $22 for the whole year.. its crazy! hard to believe.. but ive been with them for the past year and they have only proved their quality..
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Not the Best but For the Price? Come on...
by avermat ,Dec 26 '05
Pros: Cheap, cheap, cheap, great control panel Cons: Uptime isn't the best, customer service isn't the best
Ok I will make this short and sweet and give you an $80 coupon. If you are looking for a quality and reliable host I would not recommend Dreamhost. I have not been satisfied with their uptime and a tiny bit unsatisfied with customer service...BUT I was not expecting either of those things... and to be honest your going to run into the same problems with any budget hosting company. So this is not to say that I am not satisfied. For what I paid, I am MORE than pleased, and I believe they have good intentions, but they are growing fast! If you are a nonserious customer who just wants to get your site up on the web, these guys won't do you wrong. Here's a coupon for $80 off any yearly plan...coupon code = "80DOLLA". Enjoy.
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Don't expect great customer service.
by heynicepants ,Oct 05 '05
Pros: They're awesome if you like getting ripped off. Cons: Not sympathetic to loyal customers, bad policies.
After being a Dreamhost customer for 5 years, I wanted to cancel my account. After a miscommunication due to an out of date e-mail address, my account was suspended. In good faith I paid my $119 to Dreamhost expecting all of my websites, mailing lists, and emails to be there and back to normal. Well, everything was gone. This happened to me twice! When I attempted to cancel my account the very same day that I paid, they said that their "97 day money back gaurantee" was based on the day I opened my account FIVE YEARS AGO and not the day I paid for my next year of service! Instead of giving me back my money for the 10 months I didn't use, they offered me Dreamhost CREDIT! What am I going to do with hosting credit when I don't even want a website anymore? On top of this they have no support phone number you can call.
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Dreamhost
by kaprin ,Sep 13 '05
Pros: Friendly service, multiple changeable domains, money-back guarantee, promotional discounts. Tons of features Cons: None
Dreamhost is the best service in my opinion after using several different hosts. One key point is that they allow multiple domains and let you change the domains that you're hosting. This is nice if you like to play with multiple domains. They also offer and standby a 3-month money back if you're not happy. Furthermore, with discount coupons, your first year of hosting can be dirt cheap. I used the coupon/promo code "MAXIMUM" which gave the most discount ($97) on all their plans.
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Dreamy, but occasionally flaky
by Windowphobe ,Jul 31 '05
Pros: Almost always up, lots of tools in their panel, sprightly non-techie communication Cons: No phone support at lower levels, not much help on non-open-source Web software
I switched my blog to Dreamhost at the beginning of 2002. Migration was a snap, and the DNS updates were speedy.
In the three and a half years since then, site downtime has been minimal (maybe 72 hours). Adding a content-management system - in my case, Movable Type - complicated matters slightly, but only slightly: a seemingly-endless stream of Perl scripts makes for occasional slow response. (Readers, unless they're actually using the interactive features, seldom if ever notice.)
More important, I think, is the fact that MT is a commercial third-party CMS which they can't support, and if you have MT troubles, Dreamhost can't be much help in determining whether the problem is in MT or in their server setup.
Phone support for their lowest-price product is nonexistent, and limited at the next rung; I have never actually needed it, though, and in my experience they answer their email within 24 hours (although seldom within 12). If you know what you're doing, this is a good, reliable host; if you're a little fuzzy on the details, you might be better served elsewhere. I'm content enough to let them handle two of my other domains.
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Amazing Host!
by cajdarkmoon ,Jul 25 '05
Pros: Low Pricing
Frequent deals and specials
Quality service
High uptime Cons: No CPanelX (I like that particular piece of software :) )
First of all, if you decide to use DreamHost, put in the promo code "EPINIONS" when you're signing up. It's worth $30 off, and not many people know about it.
My experience with DreamHost has been well above par. I've been using them for my personal blog, along with several contracted business sites without a single problem. The pricing and service quality are great.
I highly recommend them.
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Two Years and Counting.
by brandylee ,Apr 06 '04
Pros: cheap, nice people Cons: goes down about 1 time per month for a few hours
I run ppcmsupport.net, a non profit support group for women living with congestive heart failure related to pregnancy. I started with dreamhost because their plans are inexpensive, and I'd heard great things about their service. A few times I've been frustrated with them, because the site will go down for a couple of hours here and there, but then I realize that occasionally that is to be expected, however, it has happened a few more times than I care to count lately. I'm counting on them to get the current problem fixed and return to their usual reliable selves. Other than that, I've never had any problems with them, their customer service is always friendly, even though they are a bit slow at responding due to understaffing. I'd recommend going with them over and above godaddy.com.
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Not worth the trouble...
by frank100 ,Apr 01 '04
Pros: Easy to set up and use, great control panel Cons: Non-professional staff and practices, no phone support
As far as features and ease-of-use go, Dreamhost is a great service. I have used them to host over 30 domains for nearly 3 years and have been mostly satisfied. HOWEVER, a word of warning: their billing department has messed things up more than once, and they seem to be incompetent. I have also heard from others that their staff has behaved in a non-professional manner more than once. If it were not for these issues, along with the fact that they offer no phone support, I would recommend Dreamhost. However, these complaints are unfortunately significant enough for me to recommend that you save yourself some peace of mind and look somewhere else for hosting.
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The worst experience in my career
by ianmclellan ,Mar 29 '04
Pros: They do promise a very low cost package. Cons: They do not deliver any customer support or promised service.
One word.....disappointment.....
That basically sums up my experience with dreamhost.com I moved to their service about two weeks ago and I have had nothing but problems. In 15days, I have lost email for 3days. There is no telephone support, and when you finally find a phone number by going to Network Solutions and search for their number from whois, you get a recording that tells you "We feel that the telephone is a relic of the ancient past and email is the wave of the future" so email all technical support issues. That would be fine if your email worked, Oh, I'm sorry, when their service is down, you have no email, therefore no support. Their quality of service seems to be the relic of the ancient past, or more like the dotcom bust of not so far past. For the price of it all, it would be a better value to ask your neighborhood children to host your website and email on their network of string and tin cans that stretch from treehouse to treehouse. In my opinion that would be about the same value
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Excellent Value for money
by mbratt ,Feb 20 '04
Pros: Value for money, Secure, Reliable and Quick Cons: No phone support (though this hasn't caused me any problems)
I've been with Dreamhost since September 2003 and I've been very impressed with their overall service. Their web control panel is very powerful and allows you to administer all aspects of your account. You're kept fully informed of everything that's going on via the control panel and email. Downtime has been minimal and their service has always been fast and reliable. Support is via email and call-back (if you are in the States). Support is fairly quick and the control panel records all support communication between them and yourself.
The one thing that swung it for me was the fact that their support forums are publicly viewable and postable, and they encourage prospective customers to ask question about them via the board. This allows existing customer to have their say and post their issues and problems (without censor) - very brave of Dreamhost. But then if you've got happy customers...
Use the coupon code "MAXSAVING" for a discount of up to $96.
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Dreamhost is the best
by tarachan ,Nov 04 '03
Pros: Customer support, uptimes, so much features. Cons: Well the control panel is slow for me, but it could be my PC.
I've been hosting with them for over two years now. I bought the second cheapest host and let me tell you, I started off with this:
150 MB of space
5 Gig of bandwidth
5 Subdomains
5 FTP (I think) accounts
and etc etc... Well that's all I could remember. For the span over two years, they've been giving their customers more and more and I am now at:
1000 MB of space
30 gig of bandwidth
35 Subdomains
35 FTP accounts
and so much more and I am still paying at the same price. I've never had any problems with them, and their customer supports are so nice. I would recommend anyone to them.
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Dreamhost - there is no substitute!
by dgiacom ,Oct 30 '03
Pros: Great value, host multiple domains under one account, great control panel Cons: Must upgrade for phone support
I own a small web development and IT consulting company and wanted to say I've never found a hosting company that allows such easy management of multiple domains under one account. My advice is to start with the $10/month plan and add "booster packs" as you add more domains. The initial plan allows for up to 4 domains under the same space. Adding a booster pack for $60/year allows you 3 additional domains to manage under the same account and space. I now have 3 booster packs and 13 domains under one account. When I outgrow the space I will upgrade to the $20/month, 400 meg plan. What an incredible deal this is and I know of NO other hosting service that will allow me to do all this under a single account for this price.
I strongly recommend this hosting company! They really are the best.
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