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ValueWeb

ValueWeb

Overall Rating: Product Rating: 2.0

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Product Rating:Product Rating: 4.0
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Great, if you don't need a lot of "help".

by LilMizLurker , Nov 06 '00
Pros: Reliable, good value, "free" services available.
Cons: Not the best customer service.
ValueWeb offers several different web hosting packages from the most basic to super-heavy-duty: they are all quite competitively priced.

In addition, they have a few "free" services (like web-based e-mail and a skeleton page) that...
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Product Rating:Product Rating: 4.0
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Good Value -- Good Support

by dunceisme , Sep 25 '01
Pros: Competitive pricing, excellent technical support and customer service
Cons: I have not found any yet
Introduction
I first came across valueweb after being extremely dissatisfied with my previous host, namesarecheap.com. The technical support there was practically non-existent, although all the support representatives were very friendly...
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Product Rating:Product Rating: 3.0
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It could be better.

by jakes47s , May 09 '01
Pros: No data loss, stable environment, pricing
Cons: Random e-mail black outs, complicated account management for multiple accounts
I have used only 2 webhosting companies since I got into web development 5 years ago. I like to find one company that follows through and delivers consistent quality. My first hoster was Tabnet. I loved them. I never had any problems with upload,...
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Product Rating:Product Rating: 1.0
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Their "hammer" is in the fine print

by sonethree , May 05 '05
Pros: reasonable telephone access to tech support and billing support for Frontpage Search Component
Cons: limited bandwidth allowance 2nd rate email weak tech support hard line billing
First, I should state that I'm not a professional internet techie. However, I have operated a website, that I created with Frontpage, for four years, and have used three different web hosts. I signed up for Valueweb's $24.95 per month shared hosting, ...
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Product Rating:Product Rating: 1.0
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Dedicated Hosting-U get what u pay for

by ttenney , May 08 '03
Pros: price, features
Cons: service and support
As I type this, I'm on hold waiting for tech support... for the third time today. As of 245 PM, almost 2 hours of my day has been wasted doing this.

My partner and I decided to go with ValueWeb due to their great price on dedicated hosting,...
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Product Rating:Product Rating: 1.0
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ValueWeb (and HostSave - same co.): Not customer oriented!

by say2joe , Apr 18 '03
Pros: They have telephones for customer support.
Cons: Failure to help validate business legitimacy.
I recently visited a site currently hosted with HostSave (same as ValueWeb) and, because it looked legitimate, I gave personal information to place an order (nothing financial though at this point). Well, nothing has happened - no confirmation of the...
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Product Rating:Product Rating: 5.0
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Valueweb, great server ... good support

by anybook , May 03 '01
Pros: Lots of disk/transfer space, tons of extra service, good support
Cons: None that I have found.
I have found Valueweb to be an excellent server. We have run our high traffic bookselling website, http://www.anybook.com on a number of servers over the years, I think valueweb is one of the best. We've been on valueweb over a year now and the uptime...
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Product Rating:Product Rating: 1.0
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Very poor service

by brkz22 , May 08 '03
Pros: Initial setup was easy.
Cons: Very very poor technical support and customer service.
I have been hosting with them for couple of months and everything was fine till I had a serious problem. Which was the first time I really called support. Anytime you call technical support, be prepared to be on hold for quite a while. If you have a...
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Product Rating:Product Rating: 1.0
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Not dependable for business purposes

by arsenic33 , Jul 17 '03
Pros: Reasonably easy setup, inexpensive.
Cons: Not customer friendly. Exceedingly poor support. Too much down time.
We have used Valuweb for hosting our company's email and websites for about nine months. We've had ...
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Product Rating:Product Rating: 4.0
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The heavyweight of Web Hosting

by sane2k , Oct 30 '00
Pros: Unlimited email forwards, Unlimited auto-responders, Easy Account Management, Unrestricted Bandwidth, Online Statistics, CGI Bin, $1,400 in free software and services, Great technical support, Affiliate programs, Your own pop3/smtp server, FTP access, MySQ
Cons: No PHP support, No telnet/ssh access, Setup fee.
ValueWeb is a fast growing Web Hosting company with many packages to choose from. If you're looking to sell products online, establish your corporate presence or just simply create a homepage, ValueWeb comes highly recommended by most users. With the...
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Product Rating:Product Rating: 1.0
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Dangerous Company To Do Business With

by jmilleratp , Mar 03 '03
Pros: None.
Cons: They continued to charge my credit card after I cancelled my account.
After being referred to this company by Register.com, I signed up for a Trial Account. Within the trial month, I cancelled my account, and received a Cancellation Number. ValueWeb decided to ignore this cancellation and charged my credit card. As before,...
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Product Rating:Product Rating: 2.0
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Ick.

by starbellie , Oct 27 '00
Pros: Good speeds, decent pricing
Cons: Support. What's that?!
I must say they do have good speeds as advertised. Their pricing as nice as well. It stopped there. I used them as a host a quite some time ago and I have purposely erased much of my experiences with them from memory. I do however remember that their...
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Product Rating:Product Rating: 1.0
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Going down

by kyr01 , Jan 21 '03
Pros: honest host, quite reliable
Cons: *terrible* email service
Used to be a good host, even if they never really cared about email. During the last months the email server has become totally unreliable, and their support seem to be disappeared. The only suggestion I had from them was to use a different SMTP server...
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Product Rating:Product Rating: 3.0
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Not that great

by phillypleez , Nov 04 '03
Pros: Technical support, easy to set up and have many different value added products/services
Cons: Their load time really sucks.
I have been with Valueweb for about a year now and they have been great. They really good customer support having online chat, phone, call you back, email, etc. The whole set up was easy. Once everything was set up things were running smoothly for a w ...
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Express Reviews
Product Rating:Product Rating: 1.0
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WATCH OUT! Deceptive Business Tactics
by turbomax ,May 06 '05
Pros: Huh?
Cons: Value? Lack of customer service, sneaky tactics.
ValueWeb (Affinity Internet) is of no value. Watch out for sneaky hidden clauses in their contracts. ACTUALLY READ the user agreement before signing up for any of their services. You might think that when you cancel a service you would stop getting billed for it - not the case. We were billed for 2 additional years for what we thought was a cancelled domain registration before I caught it still being charge on our company's books (small amount). Turns out they will continue to charge you for services without ever contacting you with any type of notice, until you cancel in writing. NO NOTICE. We never received an invoice, an email or anything. Then when I called and complained they basically told me it was policy and they would continue to enforce it. Service? We recommend Parcom.net for hosting & Enom.com for domain registrations ~ A+ service is our experience from both.
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