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What is Epinions Doing with Sports and Outdoors Categories?
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smallmouth Original Post: Feb 04 '08,  1:57 pm           Reply
Reviews written: 194
Member since: Nov 23 '99
Post: 171199
What is Epinions Doing with Sports and Outdoors Categories?

Just wondering what is going on with these categories. Seems to me that the site isn't taking these categories very seriously because they combined the two rather than enlarge them individually, and now the popular hits, top earning reviews, and most popular reviews in sports and outdoors do not even show up on our home page or even in our member center.

   
jps246 Posted: Feb 05 '08,  5:49 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 171295
RE: What is Epinions Doing with Sports and Outdoors Categories?

This issue has been discussed a bit over on this thread, but the basic answer is that the fix is coming...

At first when the categories were merged basically all Advisor and TR bubbles disappeared from reviews and from ratings (Advisors didn't have a Most Helpful button either).

When Epinions pushed the bug fix for this, the Sports & Outdoors category disappeared from the rankings (as did a few other categories including Health & Wellness). What that means is basically your Sports & Outdoors reviews don't count in the MPA/MPR rankings and have disappeared from the rankings.

Garrett (Epinions) has said that they know about this and are working on fixing the problem for the Sports & Outdoors and the Health & Wellness categories, though I don't think they've really given a time frame for the bug to get fixed.

When the problem is finally fixed I think we should be pretty well off. The database update added thousands of products to both categories (or now the new, single category) and the new SAP request for products not listed is up and running and Openroad (Abraham) can use it to add more products.

Jeff

   
puckmugger Posted: Feb 05 '08,  11:22 am           Reply
Reviews written: 488
Member since: Feb 25 '04
moderator in Sporting Goods
Post: 171330
RE: What is Epinions Doing with Sports and Outdoors Categories?

Thanks for the great update, Jeff. I think I can expand upon the answer slightly. My understanding is that all of the categories will eventually be updated to reflect the shopping.com database. Sports and Outdoors was just among the first to go through this transition and is feeling the growing pains as a result.

It isn't that Epinions doesn't care about the category, it's just the result of some growing pains that have in many ways already improved it. The database has grown quite a bit already. Once the final bugs are worked out, we will be ahead of the other categories and in essence the rulers of the epinions world sitting at our computers laughing evily, "muhahaha!"

That's my two cents anyway,
Scott

   
smallmouth Posted: Feb 05 '08,  7:48 pm           Reply
Reviews written: 194
Member since: Nov 23 '99
Post: 171386
Thanks

I see that the message boards can be incredibly helpful for finding out information about the site as well as certain categories, thanks again guys.

   
jps246 Posted: Feb 19 '08,  6:03 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 173084
RE: Thanks

No problem - just ask away in the future - we're here to help.

Jeff

   
trailhound Posted: Feb 20 '08,  7:58 pm           Reply
Reviews written: 658
Member since: May 21 '04
Post: 173404
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: jps246
The database update added thousands of products to both categories -Jeff


That's good news. I'll be buying new outdoor equipment this spring/summer after I move. -Dave
   
puckmugger Posted: Feb 21 '08,  8:59 am           Reply
Reviews written: 488
Member since: Feb 25 '04
moderator in Sporting Goods
Post: 173489
RE: What is Epinions Doing with Sports and Outdoors Categories?

I was looking over my history yesterday and despite some speculation that hits are down, noticed that they were up quite a bit in both December and January. Despite the issues, things seem to be looking up in sporting goods and outdoors.
Scott

   
jps246 Posted: Feb 21 '08,  11:57 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 173520
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: puckmugger
I was looking over my history yesterday and despite some speculation that hits are down, noticed that they were up quite a bit in both December and January. Despite the issues, things seem to be looking up in sporting goods and outdoors.


Generally mine have been too sitewide except for a few things, but my overall hits I believe are just as high if not higher than they were before the whole upgrade started.

Jeff
   
jps246 Posted: Feb 27 '08,  11:49 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 174272
What is Epinions Doing with Sports and Outdoors Categories?

berniez40 has asked about the status of the Sports and Outdoors Category on the main Epinions Message Board.

Is There ....

At the moment the category is still not registering for MPA/MPR, though hits are being counted and IS is still being earned on reviews. Those stats just aren't helping you on the most popular author and review lists.

Jeff

   
trailhound Posted: May 09 '08,  9:30 pm           Reply
Reviews written: 658
Member since: May 21 '04
Post: 184509
RE: What is Epinions Doing with Sports and Outdoors Categories?

I have some SPorts/Outdoors reviews with zero outside hits in the last couple of months. These reviews must be ''hidden'' in the database. It was fun while it lasted! -Dave

   
puckmugger Posted: May 10 '08,  8:45 am           Reply
Reviews written: 488
Member since: Feb 25 '04
moderator in Sporting Goods
Post: 184532
RE: What is Epinions Doing with Sports and Outdoors Categories?

Yep,
I've noticed that my newer reviews have had zero outside hits. I don't plan on posting anything new until they get it fixed.
Scott

   
jps246 Posted: May 11 '08,  7:00 pm           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 184728
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: puckmugger
Yep,
I've noticed that my newer reviews have had zero outside hits. I don't plan on posting anything new until they get it fixed.
Scott


It seems that pretty much everything in Sports & Outdoors has stopped counting hits for the time being, along with any other topic that has the /review/ bug in it.

Jeff
   
jps246 Posted: May 19 '08,  9:09 am (Updated: May 19 '08,  9:10 am)           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 185951
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: jps246
It seems that pretty much everything in Sports & Outdoors has stopped counting hits for the time being, along with any other topic that has the /review/ bug in it.

Jeff


There are a couple of threads over on the main Epinions message board that have been discussing the issues in Sports and Outdoors and the other dead categories. I've been keeping an index over on the Outdoor Gear board here.

Jeff
   
jps246 Posted: May 19 '08,  9:11 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 185953
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: jps246
It seems that pretty much everything in Sports & Outdoors has stopped counting hits for the time being, along with any other topic that has the /review/ bug in it.


Not sure what the answer is since all we've heard is that Eps is working on it but there hasn't been any info lately on specific questions that are being asked.

Jeff
   
puckmugger Posted: May 19 '08,  5:16 pm           Reply
Reviews written: 488
Member since: Feb 25 '04
moderator in Sporting Goods
Post: 186018
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: jps246
. . .Sports and Outdoors and the other dead categories . . .


Sigh, that's it then, we're dead . . . here I thought it was just a software issue. I would have much preferred that.
Scott
   
jps246 Posted: May 20 '08,  5:02 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 186074
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: puckmugger
Sigh, that's it then, we're dead . . . here I thought it was just a software issue. I would have much preferred that.


I think Epinions will tell you it's a database issue - when they merged the Shopping.Com and the Epinions databases, there was no common overlap in certain categories (such as Sports & Outdoors, Health & Beauty, Restaurants and a few other various places) so these reviews got the /review/ thing in their URL which has apparently had the unintended effect of making them invisible, hard to find via search and stop recording hits.

So until they fix it (and they haven't said anything, these threads have been going on for a while and there's been no word), nothing is going to change it appears.

I know, not the greatest news.

Jeff
   
jps246 Posted: May 21 '08,  6:47 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 186268
What is Epinions Doing with Sports and Outdoors Categories?

Here is what Almar (from Epinions) said about the current situation...

I'll be as candid as I can in answering these questions with the knowledge I have now:

1) Is this is going to be a permanent problem (aka, are the currently dead categories dead forever);

I'm told no. In fact, when the catalog fixes go out, this should fix a lot of the problems. For the "dead forever" ones, I believe we're looking into ways to at least salvage the review and give you the ability to move it (better than the way it works now) if the product no longer exists.

2) If it's not a permanent problem, when will it be fixed?; and

The engineers are working on this right now (and trying to solve the issue of the greyed out reviews) and a bunch of other stuff including missing hits.

3) If it can be fixed, will the hits that are currently occuring but not registering going to be credited back? Will there be any IS credit and will the future, properly credited hits earn IS?

I hate to say it, but I don't think we'll be able credit back the missing hits (hopefully I'm wrong but I doubt it on this one). But if we're able to fix the missing hits, then yes, I think it's safe to assume you'll be properly credited for hits moving forward from the period it's fixed.


Please keep in mind that the answers might change depending on what they discover to be the root of the issues. As with the greyed out reviews, it turns out there was more than one cause to that but what you saw as a result was the same. Hopefully that isn't the case for everything mentioned but unfortunately it's not that straightforward (from what I'm told).

-Almar


That was said in this thread

   
puckmugger Posted: May 21 '08,  8:02 am           Reply
Reviews written: 488
Member since: Feb 25 '04
moderator in Sporting Goods
Post: 186269
RE: What is Epinions Doing with Sports and Outdoors Categories?

I really hope that fixing the bugs in Sports and Outdoors is a priority. It seems like there is a huge focus on attracting new writers. But if these issues aren't resolved it's a waste of money. Why bother paying $10 for 10 mediocre reviews that no one will ever see?

I know that $10 for 10 reviews hasn't motivated me to write anything. I'm not going to work for 50 cents an hour to write a review that no one ever sees. It's frustrating to the point that I've considered pulling all my hockey reviews to post on a site that I control.

Scott

   
jps246 Posted: Jun 05 '08,  6:49 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 188619
What is Epinions Doing with Sports and Outdoors Categories?

There's been some more discussion of the issues over on the Outdoor Gear Boards...since I think most of us noticed that without any recorded hits on our Sports and Outdoors reviews, there's been no IS for May.

What's Epinions doing with the Sports & Outdoors Category?

Holding Back?

Jeff

There was a rumor that a fix will be pushed out at the end of June that will allow the reviews to start counting hits again and hopefully earn some IS. I'll believe it when I see it. That info came from this thread.

   
jps246 Posted: Jun 05 '08,  7:23 am           Reply
Reviews written: 853
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 188626
RE: What is Epinions Doing with Sports and Outdoors Categories?

Quote: puckmugger
I know that $10 for 10 reviews hasn't motivated me to write anything. I'm not going to work for 50 cents an hour to write a review that no one ever sees. It's frustrating to the point that I've considered pulling all my hockey reviews to post on a site that I control.

This is the real problem with these issues - it's leading members like you to stop writing and to even pull content off Epinions.

Jeff
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