T-Mobile Phone Service in Washington/Baltimore

Pros: Covers areas I need. Military Suspension Plan available. Reasonable pricing with unlimited family talk.
Cons: Extremely limited coverage. Frequent dropped calls. Lost signal when windy. Online account difficult to navigate.

[Updates in Coverage Area, Rate Plan, and Sign-Up Bonuses sections] The love-hate relationship with T-Mobile is slightly complicated. Before I got the cell phone service, I did extensive research on various service providers. I finally chose T-Mobile, ...

Pros: Easy switch to T-Mobile, Great Get More Plan, Extra 2500 miles earned, 1 year contract
Cons: I wish I would have signed up with T-Mobile long ago.

UPDATE ON JANUARY 5, 2006 (happy new year by the way)... I will be coming upon 1 year of service on T-Mobile and I am happy to say that I am still in love with this wireless carrier. Is it all perfect - no - but it's been the best wireless provider ...

Pros: Good coverage, good price, worldwide calling, roaming and SMS.
Cons: Constant billing errors, network outages, no analog roaming, customer service reps low quality.

I am a longtime wireless phone user. After my Verizon contract expired this winter, I decided to try voicestream. I chose voicestream for one reason, they use GSM. GSM is the worldwide standard for mobile communication, allowing international roaming and...

Pros: GSM compatibility, EXCELLENT rate plans, healthy (and growing) coverage map.
Cons: Coverage not as ubiquitous as more established carriers.

Well, here I sit -- two weeks into my new VoiceStream contract, and I've got to tell you I'm pretty impressed and amazed by the service so far. While it may not be the right choice for everyone, it has been an excellent choice for me thus far. But to...

Pros: Great Sound Quality, Excellent rate plans, can roam worldwide
Cons: Majority of Customer care reps don't know what they are doing; over-billed every month

Don't get me wrong...I love my VStream service. Calls are always clear, signal strength great pretty much wherever I go in the DC metro area. Some phones can be used to roam worldwide!

They have excellent plans as well offering the most...

Pros: Fun extra features, cheap, decent coverage in the area.
Cons: BILLING ERRORS, service reps are polite but not very helpful

I thought Sprint was shady (and they are -- stay away!) and I thought I had found a good alternative with T-Mobile. T-mobile plans are reasonably price, even cheap depending on what your needs are. I have the $30 for 300 minutes deal, and it's a good ...

Pros: Can't think of any . . .
Cons: LOUSY customer service, poor response to e-Mails, limited coverage & data connection

t-Mobile sells their service plans detailing all of these wonderful features then downgrades the feature, if not discontinuing it all together. They claim, "features" are not part of the contract. Then what is? But they can constantly remind you, you ...

Pros: Cheap
Cons: Dishonest customer service, poor coverage - nothing but trouble.

Having spent the last 5 years in Europe I decided, without thinking too much, to sign with T-Mobile as they are one of the preeminent European providers. Whoops! I guess they are not run by the same people here. The problems started with not being ...

Pros: minute-to-price ratio in plans, customer service response time
Cons: reception, customer retention skills, phone selection

When I first decided I needed to breakdown and get a cell phone, I did extensive research on plans on the internet. I wanted a low cost plan with not a huge amount of minutes. I also was sure I wanted a flip phone. T-Mobile has the best choice for me. In ...

Pros: Great customer service :), choice of new phones, coverage and connections.
Cons: Lack of staffing in stores, contract extension with new phones.

T-Mobile provides ever increasing and better coverage than it did in the past as Voice Stream. They appear to be adding towers and connections throughout the coverage area. We use our phones, on a family plan ($81 for 800 minutes with 2 phones), ...

Pros: Great phone; solid predictable network
Cons: Somewhat difficult to read the large amounts of literature

I signed up for T-Mobile service after being shafted for a $100 surprise deposit by Sprint Nextel, even tho my credit's pretty good. The presentation of the website is crisp, straightforward, practical. It even works well with my Opera 8.5 browser. ...

Pros: Cool Phones for Cheap, Good Local Network, Most Anytime Minutes
Cons: Poor National Coverage, Unlimited Mobile to Mobile is Expensive

Background After about three years as an AT&T customer I wanted to change carriers due to declining levels of customer service. I had migrated from an AT&T TDMA phone to an AT&T GSM phone. AT&T's GSM network was (and still is) building out, ...

Pros: good rate plans, great prepaid plan, good coverage in metro area
Cons: bad coverage in rural area, more phones needed

I joined Tmobile 2 years ago. I haven't had many problems with them and those I did had got cleared up. I'm not a huge cell phone user either. I got the $29.99 plan with 300 any time minutes. I use about 100 minutes a month though so it's kinda a waste ...

Pros: Best price for low end service
Cons: Not enough cells in DC service area

In the DC metro area, VoiceStream has the best price if you're looking for a low usage service. I wanted to get my wife and myself cell phones to keep in our cars, mostly for emergencies. After looking at AT&T, Sprint, Verizon and VoiceStream, I liked...

Pros: Clarity; Cost; International Roaming; Advanced GSM Handsets; Customer Service; GPRS
Cons: Limited/No Rural Coverage; Hard Hand-offs

For any of you who've read my reviews on the other wireless carriers, I've had positive experiences with almost of them, except Sprint PCS (many dropped calls). I'm currently using Voicestream for the following reasons: call clarity; cost; and...