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by PattyTherre  in Online Stores & Services,  - Top 50, Apr 14 '08
I lost my beloved Oakley
Minute Sunglasses recently and tried to replace them only to find that they apparently have been discontinued! The nerve of Oakley! A frenzied search ...
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by peterslovo , Feb 07 '08
I have shopped at BC.com and BCOutlet.com numerous times. Recently, I ordered a wetsuit from Backcountryoutlet.com; after I placed the order, I found out from an acquaintance that the wetsuit being advertised was not the wetsuit they received (a newer ...
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Good prices and service
by joe568 ,Apr 19 '07
I ordered a Camelbak hydration pack for a really good price from these guys. It was shipped the next day and arrived shortly after that. Thanks backcountryoutlet!
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The customer is always... well, backcountry does not care
by jal626262 ,Dec 26 '08
Untrustworthy, dishonorable, and unreliable, particularly for their customer service (if I dare call it even that). Their prices are certainly low, but you will pay much more in other ways. If you are 100% certain with the product you wish to purchase, ok... but do not try to make an exchange.
I attempted to do so and they instead took it as a return without consulting me at all. Despite their obvious error, they refuse to take any action, instead leaving me as the one to pay for their mistake (they were gracious enough to offer for me to re-purchase the item at a higher price). Definitely recommend to go with a more reputable website such as Sierrasnowboard.
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Sep 06 '05
Great service. Bought stuff from the outlet at significant discounts and tested during the most recent camping trip. All gear lived up to my expectations.
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Aug 04 '05
Backcountry has the best online shopping. From prices to inventory shipping & service. Shopped with them twice & I plan to always look there first when planning to buy gear. Much better than any other site I've used.
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Aug 02 '05
Very good, but would suggest they create a separate category for "Mountain Bike" shorts, instead of having them in the "Casual Shorts" section. I almost did not find them....
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Jul 11 '05
Excellent selection and prices. Fast shipping. I recommend this merchant.
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Sep 08 '05
Great selection and quick delivery. I will definitely buy from them again.
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Jan 23 '06
My experience was very good. The website is easy to use and the prices are excellent.
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Sep 06 '05
They had the product in stock, at a good price, (I had been following the price at different merchants for some time). I liked how they showed the quantity in stock. It was promptly shipped, and was in excellent condition.
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Aug 21 '05
super fast free shipping service. said 5-9 days, got it in 3. great price. I will shop there again
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Aug 20 '05
very quick service, arrived earlier than expected...very easy efficient transaction.
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Jul 12 '05
Have referred them to several friends who have placed orders
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Jul 12 '05
Great service and easy shopping. Had no problem to buy the product with an overseas card...people at customer service could verify my card and gave me the means to do the transaction with no problems.
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Jul 07 '05
I had no problems with any of the process. I do wish they had a larger selection to choose from but I know that things are limited. I would gladly do business with them again.
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Jul 24 '05
Delivery took longer than anticipated.
I don't want to increase my comments to 40 characters.
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Jul 21 '05
The product arrived in a very timely manner. I really liked how I was able to return the product without hassle when I had ordered a size that did not fit. When I called in for the exchange, the person who assisted me was very friendly and helpful in explaining and working out the new order. I was satisfied with the way my shopping experience went.
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Aug 05 '05
they were great.... there was a problem with my order but the problem seemed to be with the clothing manufacturer, not Backcountry, and the customer service rep was great.
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