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Mar 06 '05
My husband basically did the homework looking up bedroom headboards until we found the one we purchased. It looked very nice, what we wanted and at a reasonable price. We ordered it and got it within a week and we are extremely satisfied with the look and qualitiy of the article. We would definately order from this company again.
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Mar 09 '05
We were pleased with the pricing and the free shipping as well as the quality of the merchandise.
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Mar 11 '05
Although the 6 drawer chest was listed in stock, I ended up having to wait for it to be delivered. My biggest complaint however was the delivery service. When I went on the website to track my shipment, there was no update and it's location or expected delivery time. I called the delivery company and they told me that since it was being sent ground, there was no way for them to tell me where in transit it was, or even if it was on time! They were unable to get me updated information.
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Jan 11 '08
The delivery person was on time and the product is not damaged
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Jan 09 '08
No problems. Would buy from again! Love the bed!
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Nov 14 '06
I was and am completely satisfied!! The whole process of finding a dresser for my 3 year old (that I liked a lot), ease of your website (very user friendly), the price, your customer service, delivery time, shipment, the way it was packaged, being able to track my purchase, just everything!! I will definitely shop here again for future purchases and refer your website to all my family and friends.
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Dec 06 '04
We were very pleased with our purchase. Great headboard at an inexpensive price and no shipping charges! WOW!
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Dec 01 '04
Great Experience! Prices were beyond reasonable!
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Nov 30 '04
The bed we chose was in stock. It arrived by freight line on the day and the time as promised. Everything was in great shape- no dings or bumps or scratches. The entire experience was painless and could not have gone any smoother. We will use this site again for other needs we may have. The price was very good, too.
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Feb 12 '07
It was quick, easy, and the product was a good value for the price.
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Oct 14 '06
100% Positive experience. I ordered two daybeds and they were at my door within 10 days. There was no shipping damage, the price was right. I was apprehensive about purchasing furniture online, but the links to BBB and other checks provided info that made me comfortable making this purchase.
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Mar 18 '05
I was disappointed to learn that delivery would take more time than I'd hoped, but the item did arrive approximately when it had been promised.
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Mar 20 '05
I was pleased with bedroom furniture directs product (minor flaws that can be toched up). Unforntunately, the shipping was a problem. I live on a hari-pin turn off of a one lane road, with a quarter mile gravel driveway. Overnite delivery service only delivered in 18 wheelers. They were not able to deleiver our bed and I was forced to, borrow a long bed truck and drive 45 minutes one way to pick it up.
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Mar 21 '05
I typed in twin headboard. Then I typed in the cheap prices headboards and ended up with a headboard on the screen that was $89.99. At the bottom of the page it mentions that it is a full or queen, not at the top of the page where it says to purchase the headboard click here. I thought I was still in the twin headboard section, so I bought the headboard. It arrived and it is a queen size headboard, which I do not need or want. When I called customer service, she said it was my fault and my mistake and it would cost me more than the headboard was worth to send it back to your company for a refund. So...... now I am stuck with a cheap headboard I neither want nor can use and you will not take it back from me.
I also asked for it to be shipped to my mother's address and not to my home. It was sent to my home address, which meant that if it had been the right size, I would have had to borrow a truck to transport it over 100 miles away to my mother's home.
I will make sure that I tell everyone I know about the rotten service provided by your company.
Sincerely,
Diane Lanham
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May 26 '09
customer service is excellent however I have not recevied my bedroom set yet. Set is backordered
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