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Best Buy

Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 8368 customers
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Overall Rating:Store Rating: 5.0
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Buy Online Policy & Pick Up In A Store Near You: Convenience & Choice

by charles Epinions Most Popular Authors - Top 100, Apr 14 '02
If you want to turn on the fun, you need to go to BestBuy.com. At least, that's the mission of the company. Has it been delivering on this promise? For the most part, I will say yes. When my wife needed to upgrade to a better digital camcorder, we...
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Overall Rating:Store Rating: 5.0
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Best Buy Online: Average Pricing with On-time Delivery

by rpllingrock Epinions Most Popular Authors - Top 500, Mar 02 '03
A few weeks after purchasing my Delphi SKYFi XM Radio and Delphi Boom Box at my nearest Best Buy retail store, I decided that I wanted a Home Kit so I could enjoy tunes on my home stereo.



Why I Chose Best Buy...
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Overall Rating:Store Rating: 5.0
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Very easy for a worrisome on line shopper.

by cinchuck , Feb 05 '03
I have ordered from Best Buy over and over again, not only do they provide free shipping on most orders, but the customer service is excellent and you will never be left guessing "what's going on" with your order. The prices are competitive with some...
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Overall Rating:Store Rating: 5.0
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Best Buy had the best price, and they shipped fast.

by CyndiA Epinions Most Popular Authors - Top 50, Jan 29 '03
My brother used to pick up things for me at Best Buy. We don’t have one around here, and they do have lower prices on many high-tech items like electronics, music, and appliances. My system was to look around and then see if my brother could...
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Overall Rating:Store Rating: 5.0
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My favorite electronics store.

by mindyk247 , Mar 26 '03
Always reliable. Shipped as promised. Great experience. I like their policies regarding extended payments without interest. It makes the decision...
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Overall Rating:Store Rating: 5.0
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Excellent selection of electronics with free shipping (currently being offered!)

by payalprabhu , Mar 31 '03
I have often bought smaller ( < $50) electronic items from the Best Buy website and have found good deals each time (rebates!).

The best part about getting the rebate forms is that they're still on the Best Buy website even after they...
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Overall Rating:Store Rating: 5.0
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The best store in the world!

by djluky7ohyeah , Jun 30 '02
This is my favorite store in the world because it always has what i want when i want. I am really into electronics and they have all the electronics i can emagine. They also have the cheapest price for anything they sell. They are also always having...
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Overall Rating:Store Rating: 5.0
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outstanding

by sayler , Sep 08 '03
I received everything that I needed and had plenty of help selecting the camera. There was a rebate ...
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Overall Rating:Store Rating: 5.0
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This IS the Best Buy

by solitaryeddie , Nov 22 '01
Pros: Great customer service and very very reasonable prices.
Cons: Addictive! You never leave with just what you want....ever.
I am personally addicted to Best Buy. It has everything that one could desire. I have NEVER left the Best Buy store or site unhappy. I am very pleased with their remarkabley low prices and high quality customer service. Best Buy is a company that really...
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Overall Rating:Store Rating: 5.0
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Bestbuy.com My Information Source!

by surferdude7 Epinions Most Popular Authors - Top 10, Aug 12 '02
I use Bestbuy.com as a source for finding products to order or to pickup from their store. My local town has no Best Buy store, it is about an hour drive away if I want to shop the store. So I use the Bestbuy.com for information on the products they...
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Overall Rating:Store Rating: 5.0
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Great site

by kevim , Jan 13 '02
The only thing that I would complain about Best Buy is the service. Other than that it has a great selection of almost everything. The price is not the best buy but it is not outrageous. The shipping and handilling is always on...
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Overall Rating:Store Rating: 5.0
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I really love shopping there

by malcolm53 , May 21 '07
I have been a loyal customer of Best Buy for over 10 years. Their rock bottom low prices on new CDs just cannot be beat. I have yet to see a competitor top them on that! I really appreciate how this chain is growing to the point where I have several ...
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Overall Rating:Store Rating: 5.0
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Love to shop at night in my jammies!

by pcomsec , Apr 03 '08
I love shopping on the internet. It’s easy, fast and convenient. And with the cost of gas, well, need I say more. But I shall. I sign up for most store’s emails. Many times they include coupons, notices of early sales, etc. I am a big DVD movie ...
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Overall Rating:Store Rating: 4.0
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BestBuy.com: The Hassle-Free Site for Holiday Shopping and Gift-Giving

by jetbluefan1 jetbluefan1 is a Top Reviewer on Epinions in Online Stores & Services, Epinions Most Popular Authors - Top 200, Nov 04 '08
I remember when Best Buy first started advertising somewhere between 7 and 10 years ago in the local area. The commercials asked the question, "What do you expect Best Buy to sell?" Answers would range from food, to clothing, to electronics, to auditing ...
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Overall Rating:Store Rating: 4.0
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Why Wait in Line

by just_ed , Dec 28 '01
Best Buy online is a hassle free way to find electronic and video games you want to buy. The site is easy to navigate through but can be a little slow at times. There are always “digital coupons” for Best Buy online to help you save some $$$. You can...
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Overall Rating:Store Rating: 3.0
 
Jan 02 '09

I would have liked the laptop to have been shipped to the store that way I could have purchased an extended warranty thru Best Buy.
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Overall Rating:Store Rating: 3.0
 
Dec 31 '08

They sent the wrong model - I went to my local Best Buy twice to return it (as the instructions stated) but they would not accept it - I now must mail it back - they did give me a $10.00 credit for postage, but it's still a pain. They also sent the correct modal which I have received.
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Overall Rating:Store Rating: 5.0
 
Jul 19 '07

Good, positive experience. Equipment delivered as scheduled. Professional delievry.
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Overall Rating:Store Rating: 5.0
 
Jul 19 '07

well done
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Overall Rating:Store Rating: 4.0
 
Feb 25 '09

Tshirt arrived in perfect condition. However, the tshirt did not feel like it looked online (wasn't as soft material as I thought it was going to be).
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Overall Rating:Store Rating: 5.0
 
Dec 24 '08

It was easy and saved me alot of time. Thank you for all of your help. I shall return again...
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Overall Rating:Store Rating: 5.0
 
Feb 25 '09

The only thing better than ordering from Best Buy online is making purchases in the store itself.
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Overall Rating:Store Rating: 5.0
 
Feb 04 '09

I found the best prices on the merchandise I wanted and they were in stock. It was on time and everything was in good condition. I gave them as Christmas presents and both were well received.
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Overall Rating:Store Rating: 5.0
 
Jun 17 '08

Very user friendly and simple to order from bestbuy.com
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Overall Rating:Store Rating: 4.0
 
Sep 22 '07

Online and shipped order necessary to get prereleased purchase on an item sent as a gift
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Overall Rating:Store Rating: 1.0
 
Sep 14 '06

As large an organization as Best Buy is, one would think the company has their act together. This is not the case. The Best Buy store pickup option online is the most frustrating and disappointing service available today. Not only were my items not pulled aside and waiting for me at the store, I had to go to two different stores as the first one didn't have both items. I also had to wait 40 minutes to get the first item at the first store. Then when I went to the second store, they didn't even have an area for me to pick up the items. I would have had to wait in a very long line at the returns window in order to get it. Rather than do so, I walked to the computer department, found the second item myself, purchased it at the cash register and went home and canceled the item online. I then called customer service to provide feedback and request some sort of resitution for such a shoddy experience. While most of their reps were polite, they were unauthorized to resolve concerns and did little more than to "log" the issue in their database. A very unsatisfying and unnecessary experience in general that I do not wish to repeat and would not want anyone else to go through either. Save yourself the time by not using their store pickup option. Or better yet, given their lack of courteousy or respect for customers, don't shop at Best Buy at all!
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Overall Rating:Store Rating: 4.0
 
Dec 20 '08

I will shop at Best buy again, but I will not order from Bestbuy.com. They are the ones that delayed my pickup that was supposed to take minutes, when I waited over 45 minutes to get things straightened out.
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Overall Rating:Store Rating: 5.0
 
Dec 29 '08

easy to follow website. had option of sending both gifts to gift address free shipping because of my best buy silver reward zone. a plus
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Overall Rating:Store Rating: 5.0
 
Dec 28 '07

No complaints.
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Overall Rating:Store Rating: 5.0
 
Dec 28 '07

GOOD EXPERIENCE
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