Best Buy

I ordered a mp3 player online but the website ssl part was broken for 3 days. I called the 888 numbe ...

Day 1: I went to the local bestbuy to check for a video game - Splinter Cell Chaos Theory. They did not have it and suggested I order it online or ask to have it shipped to the store. I went online and asked for the game to be shipped to the store. ...

I was browsing the BestBuy.Com on-line store and found a Philips CD Boombox that I wanted for $99.00. I was looking over a few brands and models on various web sites, but this particular item was definately one that was in close running to be purchased ...

I love best buy. It has the most extensive line of computer products, car audio (which is the reason I shop there most), and electronics of any store and at the lowest price. Yea! Well, their online store, however, SUCKS. First of all, they've been...

I placed an online order for some CD-R disks. They were supposedly shipped on 10/17. When I did not receive them, I called Best Buy. I was told I had to wait 21 days to apply for a refund. I asked to speak with a supervisor. I was told none was available ...

When searching to buy a portable cd player I was attracted to Best Buy's selection and good prices. I am fond of the store and have no complaints until now.
First, gift cards cannot be used on-line. How lame is that!! Best Buy is about two years...

I have often bought smaller ( < $50) electronic items from the Best Buy website and have found good deals each time (rebates!).

The best part about getting the rebate forms is that they're still on the Best Buy website even after they...

This past holiday season, I decided to do as much of my christmas shopping online as possible to avoid the crowds at the stores. So, when it came time for me to buy some cd's, I decided to purchase them from bestbuy.com and pick the merchandise up at...

I ordered a laptop on Best Buy's website and chose the in-store pickup option. Within an hour I was notified that it was ready for pickup, so I drove to the store and promptly stood at the customer service counter for nearly an hour while the reps ...

Ordered 3 CD's online through Best Buy Online. After 14 days, I e-mailed them after seeing via their order tracking that my items were returned to sender due to an incomplete address. The reply stated that my order would arrive and that their order...

I have had a very unhappy experience with you. On September 14, 2003 I purchased a Television from bestbuy online. It was a sale item, the GE 32 inch with a free leather chair plus ottoman. I then picked a day, October 11, 2003 for delivery, seeing as tha ...

Best Buy has very little choice, and later release dates on new items than most. Prices aren't very competitive, though I'd have to say the web site looks snazzy. The problem with retail stores that also have websites is they have many many costs to...

Due to my busy schedule, it was an online shopping Christmas this year. So, off to my trusty bestbuy.com site. The website itself was GREAT, everything I needed was in stock and ready to ship. YAY! Right? Wrong. When the printer I ordered arrived, ...

Pros: None.
Cons: The WORST service after the sale. Toll-free number hangs up on you.

This is the original text sent to Best Buy after numerous attempts at resolving a seemingly simple issue. If you have other ideas on how to drive business away from company, please feel free to contact me: rennie333@yahoo.com

My vehicle was...

I bought a hard drive that was advertised with an attractive rebate. This was a "in store" pick up, ...