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Butterfly Photo.com

Butterfly Photo.com

Overall store rating:  Store Rating: 4.0
Reviewed by 1782 customers
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Showing 46-60 of 1,106 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 74   Previous   Next
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Overall Rating:Store Rating: 2.0
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Poor Customer Service

by B5552 , Feb 19 '05
I ordered my Big Screed TV on a Sunday. The order was processed on Monday according to their website. I received a phone call from Butterflyphoto.com on Tuesday to confirm the order and they tried to sell me an extended warranty. I expected the phone ...
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Overall Rating:Store Rating: 1.0
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Highly disappointed. Will not shop with them again.

by piconfu , Sep 11 '05
I was very disappointed with Butterfly Photo. I placed an online order on Labor Day (Monday), and requested overnight delivery, hoping my camera would ship the next day. I received a call the following day, at lunchtime, and was informed (with a ...
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Overall Rating:Store Rating: 1.0
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Dishonest business practices and rude sales reps

by raucko , Jun 07 '04
I would strongly suggest not doing business with this company. I recently ordered a Canon camera from Butterfly Photo because their price was somewhat cheaper than most other stores at the time. Bad idea. First of all, a Butterfly Photo ...
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Overall Rating:Store Rating: 1.0
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Rude and useless customer service. DO NOT SHOP HERE.

by kitom1a , Jul 13 '04
ALWAYS CAREFULLY READ REVIEWS before getting involved in on line business. ALWAYS read the worst reviews of everything before reading the good ones. This Butterfly Photo.com sucks. I read a few reviews before I decided to place an order as I saw good ...
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Overall Rating:Store Rating: 2.0
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Good prices but lose the *#%$^& sales pitch and ship it promptly the next day.

by rakins , Dec 02 '03
I had been shopping for my purchase for several weeks and decided to give Butterfly Photo a try. I ordered a Minolta Dimage S414 camera on 11/20, a Thursday, at 2:15 PM or so. I needed to have the camera by the following Wednesday so I paid extra ...
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Overall Rating:Store Rating: 3.0
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Not a bad experience for a first try BUT...

by dmeemai , Jan 12 '07
I can't understand why these small time online companies use a lame required telephone conversation to process your order, to sell you MORE stuff you don't like! DOn't they get it?! It doesn't work! If we wanted such items, wouldn't we have ordered it in ...
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Overall Rating:Store Rating: 4.0
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Good price, irritating sales pitch for extras

by gogriz321 , Dec 14 '03
I ordered an Olympus C-750UZ at a great price. The item was processed and shipped from their location the same day and arrived early(thanks to Fed Ex in that regard). The customer service/sales person sounded as if i had awoken him from a nap, but once ...
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Overall Rating:Store Rating: 4.0
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I was very satisfied with the ordering process and delivery service.

by nysp1982 , Dec 16 '04
Reviews can be very helpful, but remember that not everyone's experience is going to be the same. I have to admit that, after reading the negative reviews about Butterfly Photo's customer service, I was a little concerned about placing my order. ...
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Overall Rating:Store Rating: 4.0
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I was relieved to buy from Butterfly

by jimusic , Feb 23 '05
Butterfly photo was the best in their price range and here’s why. First off I tried to purchase the Sony DCR-PC350 camcorder from the Amazon market place (third party sellers) because that’s where I found the best price. Long story short I ended up ...
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Overall Rating:Store Rating: 1.0
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Crappy, Avoid the hassle.

by nm_shooter , Feb 06 '07
Typical upsell and then no ship if you don't buy. A complete waste of my time and I won't call them again. I wanted a Canon SD700, and they had one of the best prices. I used web ordering, asked for 3 day ship, and thought I was good to go. Web ...
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Overall Rating:Store Rating: 5.0
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GREAT Buying Experience!! Great price & fast delivery.

by jeeezme , Nov 16 '06
Fantastic Shopping Experience!!! No- I do not work for this store - I work in the Auto industry on the West coast. While a lot of red flags were waving at me when I was shopping for a G7 based on this store being in the NYC metro area I went ahead ...
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Overall Rating:Store Rating: 3.0
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Delayed shipment and faked a problem to try to upsell

by bharatman , Jan 28 '04
I ordered a Pentax Optio S4 from Butterfly because they had the lowest price. They got 4/5 stars from ePinion and other services so I figured that they were mostly good, even if they had some problems. The first thing I noticed is that they don't ...
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Overall Rating:Store Rating: 5.0
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No hard sell. Delivered intact and on time. Small problem quickly resolved.

by cadirhoyuk , Aug 23 '05
Having also read both negative and positive reviews of Butterfly, I, too, decided to take a chance as their price for a Canon SD200 was the best I could find online. As my shipping address was different to my billing address, a message popped up ...
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Overall Rating:Store Rating: 1.0
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If you value your money, don't use Butterfly Photo!

by dw1671 , Jul 25 '05
What a HORRID experience I had with these people! I originally ordered a Z740 Kodak Easy Share camera, unfortunately the camera was defective. I returned it for a replacement but I needed to have a camera because of graduations, etc..I agreed to have ...
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Overall Rating:Store Rating: 2.0
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price, delivery speed - great, cust svc HORRIBLE!!!

by galvorniii , Feb 04 '04
Here's the deal. I ordered a Pioneer DVD recorder/Tivo and it was shipped and arrived very quickly. The outside packing box was in perfect condition, but the actual DVD recorder box inside was partially crused and totally torn open on one side. That ...
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Showing 46-60 of 1,106 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 74 Previous   Next

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Showing 46-60 of 768 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 52   Previous   Next
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Overall Rating:Store Rating: 5.0
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Jul 22 '04

Merchandise arrived sooner than expected. Very good service.
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Overall Rating:Store Rating: 4.0
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Jul 22 '04

I would recommend this website in future.
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Overall Rating:Store Rating: 5.0
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Jul 22 '04

Excellent. I paid for second day air, but it took too long for you to get it ready to ship and we hit a weekend. Other than that, it was a good transaction.
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Overall Rating:Store Rating: 5.0
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Jul 22 '04

Received the product on time but status of the order kept shoing as processing till the date I received it. Online updates are not so good, however product got delivered on time and in good condition. Had to call to confirm as online display was vague.
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Overall Rating:Store Rating: 4.0
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Jul 22 '04

Great prices, very competent service personnel
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Overall Rating:Store Rating: 1.0
 
Jun 22 '06

Only ships via FEDEX, I am in the American military, fighting the global war on terrorism. I was denied the right to purchase the product simply because I have a APO address. I purchase products all the time via the internet, because I am stationed overseas, and most products are unavailabe when needed, and cost significantly more. Most companies ship without incident. I will not be using your company again. As I was explaining my situation to your customer service rep, he hung up on me. Thank you so much, I have purchased the camera elsewhere and am extremely happy with the service I got from them. You can reply or not, I suspect you wont based upon my experiences with your unpatriotic company. You have not only lost my business but that of all of the 25K Service men and women that I serve with and can tell not to use you.
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Overall Rating:Store Rating: 5.0
 
Jan 20 '07

I ordered the same camera from another site the day after Christmas only to have to order cancelled 2 weeks later. I ordered from Butterflyphoto.com and got the camera within 5 days. I love it.
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Overall Rating:Store Rating: 5.0
 
Jan 20 '07

fast and good condition
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Overall Rating:Store Rating: 5.0
 
Jun 28 '06

SIMPLY WONDERFUL!
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Overall Rating:Store Rating: 5.0
 
Feb 14 '07

Excellent, speedy service.
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Overall Rating:Store Rating: 4.0
 
Feb 17 '07

Very Good. Fast delivery, product OK, good price!
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Overall Rating:Store Rating: 5.0
 
Jan 19 '07

Excellent
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Overall Rating:Store Rating: 4.0
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Jul 22 '04

Excellent price, good service, just a little annoyed at their attempt to sell me additional items in their confirmation phone-call. In spite of this I wuld buy from them again anytime.
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Overall Rating:Store Rating: 5.0
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Jul 22 '04

It was a very good experience shopping with Butterfly Photo. I placed my order and had it in my hands 3 days later.
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Overall Rating:Store Rating: 5.0
 
Jan 27 '07

I received my order four days early, Great service and everything was as described in literature. Great service.
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Showing 46-60 of 768 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 52 Previous   Next



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