We wanted to have the best Halloween that we had ever had. We were invited to a party at the local golf course for that mysterious night, which happened to fall on a Friday this year. Sweet! I could actually celebrate the evening with my family, and I ...
I was doomed from the start. I thought I'd finally found a place that had decent costumes, but after several days of not receiving a shipment notification I emailed customer service. Afterall, my order was supposed to ship the next day. ...
Delivery was fast (ordered friday standard shipping in upstate NY, received it monday), but their web site, especially sizing charts are very misleading and customer service is poor. I ordered an Uncle Sam costume because it was the only one that I ...
I return a costume in July and have yet to receive a REFUND by angie552 ,Dec 01 '08
Overall good shopping experience. Too bad I cannot say the same about returns. I return a costume in July via FedEx and I have yet to receive a refund. I've emailed Costume Discounters countless times on separate occassions and have yet to receive a response. I've called customer service two times and I've been told that a manager will call me back only to receive no response.
Good experience, very fast shipping by waverly82 ,Oct 20 '09
I was hesitant to purchase from Costume Discounters because they aren't one of the "big" Halloween stores on the Web...but the costume I wanted was sold out on every other costume site and the prices I found on eBay were ridiculously high. I'm glad I decided to move forward with the purchase...I received my my costume in only TWO days. The site did freeze after purchasing so I wasn't sure if it did in fact go through (my only complaint) but I immediately received a confirmation via email. Will definitely consider buying from them again!
I ordered from Costume discounters about 2 weeks prior to Halloween and it says garenteed before halloween and now it is past halloween and no costume, no call, no email back. I have charged for something I still have not received. Next step is to call and get angry. This company is a big scam and I will NEVER use them again. Anyone who reads this hopefully it prevents you from getting screwed over.
2nd time shopping with Costume Discounters. Will shop again for future gifts and regular purchases. Read more
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Nov 01 '08
Their prices were great. It only took a few more days than expected to receive my order. Overall a good buying experience.
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Oct 20 '08
I wish the sizes had been better identified. On the web page it said 8to 10 on the costume label we received it said 5 to 7. We squeezed into it!
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Nov 16 '08
The costume was a bit small but the service was better than expected. Read more
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Oct 20 '08
it was fine and easy but haven't received merch yet so i cannot comment on anything, really. Read more
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Oct 28 '08
EASY SITE TO USE ... CUSTOMER SERVICE WAS GREAT Read more
The prices were excellent but I never received an order confirmation from them. Read more
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Oct 22 '08
The website says "same day shipping" - it took 5 days before they shipped the items, even though the website said all items were in stock. It then took another 6 days before I received the items. When I called customer service they told me that the website was wrong. This appears to be false advertising. Read more
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Jun 03 '09
I am returning the costume. It comes in one size, supposedly fitting up to size 12 adult. I am a size 10 and the costume was much too small. Read more
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Oct 21 '08
My shopping experience was excellent. Shipping time was amazing. I placed the order on Monday and without asking for expedited shipping, I received the product on Tuesday. I was amazed. Read more
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Oct 21 '08
I ordered the product and it arrived the next day. I was shocked and thrilled it arrived earlier than i expected. Thank you for the fast service! Read more
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Oct 17 '08
My only minor problem was when I wanted to track my shipment. The website gave me a tracking #, but I couldn't tell how it was shipped (UPS, USPS, FedEX, etc..) so I had to e-mail customer service to track the order. Read more
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