Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesEbuyer.com (US)
Ebuyer.com (US)

Ebuyer.com (US)

Overall service rating:  Store Rating: 3.5
Reviewed by 242 customers
Write a review
Subscribe to reviews on this service
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 121-135 of 174 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 - View all   Previous   Next
Sort by
Rating
Sort by
Review Date
Express Reviews
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
on time
by whiterabbit345 ,Oct 15 '04
They had the second lowest price with shipping on a small song mic I needed. I went with them after the first people (etronics) took over a week to tell me they didn't actually have it in stock despite what the site said. No such problems with Ebuyer; their webpage had real-time stock updates and the product shipped almost immediately. It came well packaged and works as expected.
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Received everything I could hope for, including much needed customer service = 5 STARS!
by jamming2win ,Nov 25 '04
I give a thumbs-up to Ebuyer .com. I purchased a Syntax LCD television and Ebuyer had the lowest price (and I searched everywhere, including Ebay). Delivery was real fast and yet I paid very little for shipping. The product is fantastic but I did have a problem with the manufacturers rebate. This is where I thought I would pay for not shopping locally but I was wrong. The rebate problem is too long of a story to tell so I'll just say I needed Ebuyer's help. I thought I would receive a sales-pitch as to why this was not their problem and instead I had a management member working with me. I was given his direct line (and I used it often). He stuck with me until the problem was resolved. Needless to say, I would buy again from Ebuyer and I strongly recommend them.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Deceiving...
by wicksmike ,Dec 01 '04
I ordered a Garmin GPS Unit on a Sunday. Had to call them on Tuesday to check up on the status of the order b/c their website still had it listed as "Security Check" which means "Your order is queued in our system and is waiting to be processed by our Order Management Team"... basically no one had gotten to my order after two business days. After calling, the status of the order moved to "Goods Allocated" which means "Some or all of your items have now been sourced from one or more of our available dispatch points. If all items have been allocated then a Confirmed Ship Date should follow shortly."... sounds good right? So then the status changes to "Payment Taken" which is obvious what this means, my credit card was charged. I now go into the site and the status is "Cancelled", and I get an email stating:

"Unfortunately the above product(s) is/are currently out of stock. Your card has been refunded and the item(s) removed from your order.
Regards
Ebuyer"

Well... thanks for the regards Ebuyer... It's funny how when I ordered the product 33 of them were in stock.
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
1st time buyer, Site is great!
by twisdit ,Dec 28 '04
I just recieved my package about 5 mins ago. Opened the box and found that my item was brand new and well packaged. Site is slow at time. Shipping was good. Took 8 days to recive ( i live in Maryland ). Overall, i think the site is great! low prices, will shop again
Read more
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
An adequate transaction.
by redhazard ,Oct 05 '05
I ordered an APC HS 500 UPS Friday afternoon and it was received via FEDEX the following Wednesday here in southern Illinois. The shipment tracking Ebuyer emailed links to the Ebuyer web site but it did not and does not provide any tracking information. The details are blank. I rate their performance as adequate.
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
I'll never shop at Ebuyer again.
by junts ,Feb 23 '04
Bought a 128 MB memory stick, it took 10 days to deliver, I could have walked to AZ and back to pick it up quicker than they delivered it.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Pitiful Customer Service
by wizkidz ,Jul 12 '05
I don't know about those with good experiences but my experience has been unacceptable. Despite the fact that the web site said the unit was in stock, it took 5 days for the order to change to shipping.

I emailed them twice about problems and both times received a notice that they would respond in 4 hours. What a joke! They finally responded to the first one after I complained and didn't tell me any more than I already knew. They still haven't replied to the second one.

I don't intend to use this company again. Their pricing is decent but their customer service is below poor.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
worst online shopping experience I ever had
by ggernentz ,Sep 26 '05
They deliver fast, but if you are one of the unfortunate and receive the wrong product you are out of luck. Look at their fine print on RMA's. Try to get some sort of response from anyone and you will find out for yourself what a terrible shopping experience can be. Do yourself a favor do a simple search on google and you will find sites dedicated to hating ebuyer. The sites hold merit.
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Fast, cheap shipping and good prices.
by gnafu ,Jun 17 '05
Wonderful! I ordered a 256MB xD memory card on Sunday, it arrived on Thursday! Fast, cheap shipping and the lowest price (including shipping) on Epinions! I would definitely buy from them again.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Buyer beware...of their return policy!
by maykinit ,Oct 27 '05
Buyer beware! Look to their return policy before purchasing anything from these folks. On some items there is a twenty percent restocking fee. On many items there simply isn't one! Or more aptly put...on many items they are not interested in dealing with any returns. You will have to look to the manufacturer. I purchased a Palm handheld from these folks. I was not satisfied with the unit and wanted to return it. Guess what? Palm is on that list of...sorry you'll have to talk to the manufacturer. Again read their return policy before purchasing. You may find yourself paying a premium should you desire to return something and find yourself unable to. Buyer beware!
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
I would definitely use Ebuyer again.
by mrgillespie ,Dec 04 '03
I ordered a lens kit from Ebuyer on Sunday night, they were about 30% lower than Sony who makes the kit. The kit was delivered on Thursday. Order was accurate and securely packaged. Great job.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
SCAMMERS! CRIMINALS! STAY AWAY!
by dstamatis ,Feb 08 '06
Bought a $320 MP3 player, but they shipped me an EMPTY shipping box. TOTALLY EMPTY!

They wouldn't answer my emails (they call them eNotes) and after numerous phone conversations with an incredibly rude woman, she refused to ship me my merchandise AND refused to refund my money!

I disputed the charge with my credit card company, but eBuyer (via Paypal) re-charged my card!

After months of headaches, I'm giving up.

EBuyer is running a scam: they send empty boxes, and victims can't prove the packages are empty.

SCAMMERS! CRIMINALS! STAY AWAY!
Read more
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Good prices, fast delivery, poor customer service
by gobucks888 ,Feb 20 '04
Bought a Linksys adapter. They had the best price on the Web,delivery was fast (7 days before anticipated delivery date) and shipping was free. Product was as advertised. Customer service for returning an item is poor. Very unresponsive. I'd recommend ordering from them as long as you don't need to return anything.

Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Terrible!
by koratsks ,Feb 13 '06
I bought an iPod on 3 December 2005.

I gave it to my wife for Christmas, but was unable to set it up until 21 January 2006.

It has never worked.

I sent an "enote" to Ebuyer.com requesting an RMA. They closed the enote saying my product was not eligible to be returned.

I tried sending it to Apple for repair, twice.

Apple has refused to repair it because they say Ebuyer is not an authorized Apple reseller and that Ebuyer bought the iPod in July 2005.

It appears Ebuyer sold me a $236.45 iPod that has never worked and can not be repaired.
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
I am 100% satisfied.
by tkivi1 ,Apr 12 '05
I purchased an 80GB La Cie external hard drive on Wednesday, it arrived on Monday. Great price, and it works great. I'm 100% satisfied.
Read more
Showing 121-135 of 174 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 - View all Previous   Next





Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.