Foto Tronix

I'm currently in the process of purchasing a GARMIN NUVI 760 from FOTO-TRONIX. Like many I was attracted by the best price on the Internet for the above item....the GARMIN 760. BTW....this questionable merchant, as I understand it, is ...

Total SCAM AND A RIP OFF. They advertise all over there website as new equipment  specifficaly Garmin GPS units. I ordered a Garmin 760. The web page said new. My email confirmation said new. There order confirmation from there own web site even ...

BEWARE OF THIS COMPANY - FOTO-TRONIX! They advertise their products to be NEW, but they send you reconditioned ones and hope you do not know better. I bought what was stated as a “NEW” Garmin GPS from Foto-Tronix in June of 2008 and received ...

I cannot stress enough the total disregard this "merchant" has for it's customers. I didn't see all of the negative reviews prior to placing an order but I sure wish I had.I ordered a Garmin Nuvi from them. Upon receiving the order ...

This sellers web site listed the product ordered as new. When I went to register it with Garmin the serial number Garmin showed and the serial number on the unit did not match. I called Garmin and was told that this unit was not new it was rebuilt ...

I put in my order for a nuvi 350 and it took the appropriate amount of time to get to my US post office box. The thing that I do like like about this whole transaction is that I didn't follow the old addage....if it's too good to be true....it probably is. I ordered the unit after doing some research about the unit and getting great reviews. Well, I should have been researching the company. I got my gps and it was not new, as they had advertised, but was a reconditioned gps. The advertisment even stated it was new, they had even underlined the word new to draw attention to it. I'm a little peved at myself for not doing better research on this company. If you have a chance and are reading this know for a fact that this company advertises as new but ships reconditioned units.

Ordered a NEW GPS from Foto-Tronix.com. The unit failed in 3 weeks. I called Garmin and they said the unit was a rebuilt GPS. Garmin is helping me get it repaired. Stay away from Foto-Tronix. They are frauds!!

I learned too late that the "new" Garmin Nuvi 350 was not new after all and had been "unlocked" in 2007 to the updated 2008 maps as confirmed by the Garmin website. I am waiting to hear from the Foto Tronix company as to whether or not they will send me a new one that was advertised as opposed to the fraudulent item that they sent me.
Does anyone know if you can can get the credit card company to refund the money to me if it is investigated and proven that this company was fraudulent?
Please respond to me to see what my recourse would be whether by credit card refund or legal action.
Thank you.

Super Fast Delivery of Garmin New GPS. I received my order in two days with just Standard Delivery and the GPS was very well packaged and was exactky as described on their site.

The Worst.  Don't buy there.  They are a Fraud and sell refurbished units as new ones.  Here is their number so you can complain even though they won't do anything.  (858) 206-0280

The store is not getting products in return, beware of shopping with this shop, their return policy is unstated and they do not refund.

Ordered "Garmin Nuvi 660 (New)" from Foto Tronix. Billed my card days before the product was actually shipped (poor business practice but legal). Received shipment of a refurbished Garmin Nuvi 680. Emailed them of their "mistake" and they responded with "Please describe in detail how you came to this conclusion". Began to research and found their fraudulent track record. Have no hope of resulution but am filing fraud complaint. DO NOT PURCHASE EVER FROM THIS STORE, YOU WILL, REPEAT WILL, BE RIPPED OFF!!!

PS: all positive feedback for this store and stores like it are left from their own employees, that is, if they have employees and arent just some guy sitting in a house scamming people

My experience was poor with Foto Tronix. When I brought it to their attention that I had a problem with their planned shipping they refused to help me. I understood my price to include same day shipping (as advertised by them) and four days later it still hasn't shipped! I asked them to cancel my order due to their inability to ship on time and they said (this is their quote) they would "report me as a delinquent to all major credit bureaus" if I cancelled the order. They also told me if I cancelled the order they would (another quote) "respond harshly!" Wow. I ordered a week in advance and quickly figured out it did not ship in the time frame I understood it to ship. Not only did it not ship in time they made no attempt to help me even though they had plenty of time ship before Father's Day!!!! In my life I have never had such an ugly response from a retailer. Stay away!

Garmin 660 sold as NEW as advertised on their site and other listings is a referb... Arrived May 16 10 days after order placed.

I confirmed with Garmin The original sale date was in November of 2006!!! The N in the product number means REFERB and the white Factory box indicates REFERB...

The Garmin box had a USPS sticker on it, and was stuffed in a USPS shipping box sent from NY.. They stated the Drop ship from Garmin????

Make sure you e-mail and confirm that it is not the White-Box Package, AND NEW
No problem with the one I just bought, but "NEW" should have been New, as stated
If I did not order as a gift, I would have returned it, as I wanted a NEW unit.
They stated I could send it back(at my own expense) and they would check it out.. Another ten day wait...

FRAUD! FRAUD! FRAUD!  They sell refurbished merchandise as new.  Tried to register with Garmin and item was previously registered.  Foto Tronix tried to lie and claim they registered it before they sent me the item.  They also charged my card $10 more than what was invoiced.  Currently disputing the charges with the credit card company.