Healthy Foundations

Easy site to search and order. Delivered on time. Excellent to deal with. The mattress toppers are e ...

Personalized service, objective, consultive sales process. Mattress system was delivered early, set ...

I was interested in buying a memory foam mattress pad, checked many sources on the internet, and fou ...

Their web site promises great things. It says questions and concerns "will be handled promptly and thoroughly until you are satisfied". It trumpets "serious customer service" as a major advantage of buying from Healthy Foundations. It promises "we are ...

These folks not only have great products, they are scrupulously honest. I loved my thermal foam and ...

I was very pleased with my shopping experience with Healthy Foundations. I did not have any direct experience with customer service, because Healthy Foundations accurately predicted the date of delivery.

As the website describes, the mattress arrives shrink-wrapped. The packaging was very sturdy, and the mattress arrived in pristine condition.

I was nervous about purchasing such a high ticket item online, but I have been very pleased over the past month with the quality of the mattress I purchased. I have recommended the site to at least one friend and would not hesitate to recommend it to others who are in the market for a memory foam mattress.

Well unfortunately for me the memory foam mattress didn't work for me. I believe it is a high quality mattress, but I suffer from MS and it was just to firm for me and didn't help relieve my pain at night. After trying the bed for awhile I realized this mattress wasn't going to work, so I contacted Brian and he explained how to do the return and once that was completed I received my refund. This is an excellent company and I would recommend doing business with them. They are honest and stand behind their products.

I ordered one of their 3-inch, full-size memory foam topper pads and I couldn't be happier with it. It transformed the horrible, granite hard (yet new) mattress that was supplied with my student apartment, into something that feels amazing, like the expensive tempur-pedic mattress my family has back home.

Delivery speed was fine, it shipped immediately and got from their warehouse in California to Upstate NY in around 3 to 4 days.

Mattress pad protector shipped, and got here a few days later.

No issues with customer service, and my overall satisfaction is very high.

We love our new mattress. My husband always got up with back pain no matter what position we had put our adjustable bed. In just ONE night on the new mattress he was pain free. We also appreciated getting it sooner than expected. Customer service is the BEST! Always helpful.... quick replies to questions.
Pat Linn

The 10" memory foam mattress is the best mattress my husband and I have ever slept on.  We have had our mattress for 2 years now and have absolutely no problems.  We were hesitant about buying a mattress on-line as many people are but rest assured that Healthy Foundations has great customer service.  Our mattress arrived just 5 days after our order was processed.  Two people can easily lift and move the mattress when rolled up.  There was no off-gassing or much smell as reported by many competitor brands.  We did let it air out for the recommended amount of time and have had a perfect night's sleep ever since that day.  We don't use a topper but just purchased a nice quality mattress pad from a local retailer.  We also purchased the memory foam pillows and were happy with them as well.   I cannot say this enough - DO NOT spend the extra money for the high priced competitors.  This bed has been one of the best investments we ever made.  We no longer wake up with aches and pains.

I have been in need of a new bed for years.  I was very Leary about buying a bed on-line.  I am so glad I ordered it, despite my fears.  I LOVE it.  The only challenge I have encountered so far is finding sheets to fit an attached topper.  The bed arrived in great condition only a few days after I ordered it.  I was able to position on my frame myself with on trouble at all.  It does take some adapting to the way the foam takes time to reform after movement.  I live in the Pacific Northwest and have my window open all winter so when it was 20F outside my bed was very stiff and comfortable I am concerned it may be soft this summer and hot to sleep in, but I am sure we will adapt to each other. If I outlive my Luxe 13" memory foam mattress I Know where to find another.

I purchased this mattress after exhaustive research.  It arrived as promised with quick delivery and with each item exactly as I had ordered.  The directions for setup were faultless.  I gave it a fair try but at six months found that it was just not the one for me.  With trepidation, I contacted them about a return.  They were amazing.  The guarantee was honored cheerfully and efficiently.  If you are in the market for a memory foam, do not hesitate to contact Healthy Foundations.  They are a fantastic, honest company, and I would not hesitate to highly recommend them.  I've forwarded their website to several people I know who are shopping for this type of bed.  Thank you Healthy Foundations for restoring my faith!!

My mattress will come today, and I know I am going to enjoy it. But I already am thrilled with Healthy Foundations! I have never experienced such personal and helpful customer service. I was having a problem (actually it was UPS problem) with tracking my order. I shot an e-mail to Healthy Foundations, and within a short time, a most helpful and informative customer service rep phoned me, gave me the information I needed, and urged me to follow up if I had any more difficulty. Having dealt with companies that help only with "form e-mail replies," this was so comforting and satisfying.

Have to admit that I was skeptical after reading the reviews as it seemed "to good to be true" to have an honest merchant with a great product all in one package! Before placing my order, I spoke with a live "pleasant" human who had all the answers to my questions. Received my 2" Queen topper within a week of placing the order, and my experience using it so far has been "heavenly" making it extremely difficult to get out of bed in the a.m. "I've slept like a baby." Although, I found the website very wordy, if you're interested in foam mattress products of any kind, the Healthy Foundations website is the site to visit. The website is very thorough, containing a tremendous amount of useful "Foam for Dummies" information. I'm already contemplating the purchase of a 2nd topper as a gift. Any future foam products purchased will be with this company as I am a believer that they are a great company with a great product!

We've had our Cal King Memory Foam Mattress and protector pad for over a year now and still can't wait to get into bed each night!  The mattress has shown absolutely no signs of wear and we are comfortable in all temperatures (even with the window open in Montana winters). Your guarantee was what convinced us to do business with you--with a guarantee like that, we figured the product must be good, and it is excellent. We received good customer service and fast delivery.
Thanks,
Judy and Jack Streets
in Montana