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by jhender501 , Dec 16 '05
On 11/30 we ordered a new kitchen sink. It arrived on 12/2. Upon inspection we discovered that it was missing 1 of 2 strainer assemblies. My wife immediately called and informed them and was told that a particular gentleman would handle the issue ...
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by merkellinda , Oct 16 '08
Caution!!! Shop somewhere else!!! I recently purchased an ice maker at approx $1,000. Subsequent to the purchase Hurricane Gustav and Ike hit New Orleans. We were in Houston the Friday before Ike hit and had tickets from New Orleans to San ...
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by tbonemagic , Nov 19 '07
I was looking to add to my china for the holidays and needed six more place settings. I shopped for the lowest prices online and found Homeclick.com, Barron's Catalog and Macy's to be the most reasonable for five-piece place settings. Homeclick.com ...
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by reslau , Jun 12 '07
Terrible customer service. Slow delivery and order processing times. I ordered $350 worth of dishes in April. Even though the items were "in stock," I received the majority of my order at the end of May and am still waiting on 3 items. Two of my ...
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by wbink1500 , Nov 13 '06
I went online to Homeclick.com last month to purchase an apartment size stove. They had the best price and I purchased the stove, which was delivered to my home approximately 3 days later. Then I received my Credit Card statement, which detailed the ...
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by summersday , Jul 30 '08
What a nightmare! And it isn't over yet! The good points about Homeclick.com: price, choice, free delivery and no tax. The bad points about Homeclick.com: everything else! Delivery: only half the pedestal sink showed up. The other half ...
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by endlesspalate , Jul 22 '03
I have been ordering online for about 3 years now, but mainly through well-known sites like Amazon. ...
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by epinions_lg , Dec 23 '07
I placed an order mid-September for dishes. After 4 weeks of no show, I phoned Home-Click for tracking information. A terse customer "service" representative gave me my first clue that the items had been on back-order all along and that delivery might be ...
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by kashmir74 , Aug 28 '03
I recently purchased a dinnerware and flatware service for 12. The price at Homeclick was outstandi ...
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by unhappy_customer_dt3 , Jan 20 '03
Had a horrible experience with this merchant. Order was delivered very very late, and when it finally came, a piece was missing. Customer service was horrendous in my attempts to get them to send me the missing piece;it took weeks of daily phone calls...
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by antnybuys , Jul 07 '04
If you're going to order from Homeclick, you should be aware of two very important facts: 1) your credit card will be charged immediately for anything you purchase whether or not it is in stock (they are actually very forthcoming about this on their ...
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by Karen_dt3 , Jan 11 '03
Bought a Kindred Sink thru HomeClick. Best price I could find on model (plus hit a sale, too). Only problem was the model was not in stock and I was never notified about this. Only found out when I called (tho I emailed questions). They gave me a...
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by jbieger_dt1 , Dec 13 '02
Great online store with some of the best prices I've seen for Bath/Kitchen and Tableware. I just remodeled my Kitchen and probably saved close to 30% on everything I ordered from them (Blanco Sinks, Grohe Faucets). Plus they give you Free shipping and no...
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by Cheer_dt1 , Jan 02 '03
On DEc 18 02 I ordered three items from homeclick.com told merchandise most likely be shipped separately no extra charge with delivery date of Dec 27/28.
Today is Jan 2 03 I have no merchandise After numerous emails and voice mails, I still have not...
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by hawknoah , Apr 02 '08
I found the best prices (for sites that would ship nationwide) for Toto toilets online on Homeclick.com. Only after I placed my order did I think to check the retailer ratings online and then boy was I worried. I'm happy to say that I think they have ...
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Jun 07 '08
Took forever to get shipped, but it was "on time"
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Aug 14 '07
A little difficult to navigate gift registry
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Jan 23 '08
I ordered a chocolate fondue. What I received was not the one I ordered and I am still trying to return it without incurring the 25% restocking charge. I do not believe I should pay it because I wasn't shipped what was pictured, what I believed I was buying and should receive. This has been a terrible experience and I will never order from HOMECLICK again.
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Feb 11 '08
Item took a long to ship BUT it was packaged very, very well. Wife a little edgy until it arrived. She is now OK
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Feb 09 '08
I was very happy with my shopping experience, I got the product I wanted at a very good price and it came with no problems.
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Jul 16 '07
Easy to navigate website, good selection of accessories for the product we purchased. The order was missing some parts (felt like it was a small box that didn't ship with the larger order). Missing parts arrived in a week and a half (with a holiday in there).
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Dec 19 '07
Would like to have speedier delivery.
Had to call to find out status of order.
Would be better if Homeclick emailed that order was being delayed
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May 12 '07
This is the second time I have used HomeClick.com and have had an excellent experience both times. I will use again if the need arises and will recommend to others.
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May 12 '08
the pump was exactly what i was looking for. it arrived in excellent condition and so far so good.
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Aug 27 '08
Excellent service great price...local merchant could not come close.
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Dec 05 '07
1) My order was not shipped as ordered.
2) A vital part is missing.
3) It took twenty minutes on hold to speak with a customer service rep. who couldn't give me any information that was helpful.
4) Two days later and I still don't know when the part is shipping.
5) Homeclick lowered the price of the item on the web site after I ordered it.
6) I sent an email to Homeclick and I have not yet received a reply (24 hours ago).
7) The trucking company did not send the product on a lift gate truck. The driver and myself had to lift a 300 pound crate off the truck. The shipping receipt showed the item should be delivered in a lift gate truck.
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Jan 23 '08
I'll recomend this site to all my friends. It was quick, easy, and reliable! What more could you ask for!!
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Dec 05 '07
Best price on the web. Blew away local big box stores. Free shipping. No state sales tax. Excellent customer service. Would highly recommend to anyone.
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Aug 28 '08
Easy to order form your site.....no problem from the time of order until it reached my home. Excellent service will shop again
Beth Pittman
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Sep 09 '08
I have always had a pleasant experience shopping with HomeClick.com.
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