Epinions.com 
Join Epinions | Help | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesJC Penney
JC Penney

JC Penney

Overall service rating:  Store Rating: 4.5
Reviewed by 7694 customers
Write a review
Subscribe to reviews on this service
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-15 of 109 reviews Page 1 2 3 4 5 6 7 8 - View all   Next
Sort by
Rating
Sort by
Review Date
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Ordering Furniture on JC Penney.com takes too long

by bonniesayers Epinions Most Popular Authors - Top 50, Apr 16 '06
I decided to purchase a recliner with my income tax refund and searched around at JC Penney.com. I started at the Home Furnishings tab at the home page, which then provided me with links to the left. Furniture seemed to be what I was looking for so I ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

J.C. Penney On- Line Saves Time, but Shipping Charges are High

by Bryan_Carey Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Epinions Most Popular Authors - Top 10, Aug 09 '06
Here in the United States, we have many large retail stores in which to shop for general merchandise. Some of these stores are local but most are large chains with a national presence. One store that most everyone in the nation has shopped at is J.C. ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

JC Penney Is Consistently Good

by drdevience Epinions Most Popular Authors - Top 50, Jun 18 '03
While I like to wander around the mall, some days I just can't. That's when I sit back and start cli ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Snagging a sale item at jcp.com.....

by bradshawcl bradshawcl is a Top Reviewer on Epinions in Online Stores & Services, Epinions Most Popular Authors - Top 1000, Aug 21 '07
So, I was looking for a coat for this winter for my youngest, and my regular online shopping places really did not have what I was looking for, so I suddenly got the idea to check out J.C. Penney’s online store at www.jcp.com. I had not shopped there ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

JC Penney Online: Scrap the Brick and Mortar and Go Catalog!

by pippadaisy Epinions Most Popular Authors - Top 50, Apr 03 '04
The more I start reviewing my online shopping experiences, the more I'm realizing that I loathe shopping in brick and mortar stores, and far prefer shopping online. The best example of this is JC Penney Online, as the only time I even enter their ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

JC Penney, I haven't really shopped the brick and mortar, but I do online!

by Magick1 Epinions Most Popular Authors - Top 500, Dec 28 '03
JC Penney was not a store that I would shop. I never really seemed to find things that I liked there and I did not want to pay $5 for a catalog to see if anything there appealed to me. I stumbled across the website one time because of ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Items arrived as specified, shipping quality was poor and overpriced.

by DannyBeth , Dec 26 '03
After finding the perfect work-shirt at the JC Penney "brick and mortar" store, I returned to purchase additional shirts. To my disappointment, the store no longer stocked them in the size I needed, so I opted to purchases them online. The ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Like visiting an old friend, the JC Penney webstore is easy on the eyes!

by pilchard Epinions Most Popular Authors - Top 1000, Feb 06 '05
I prefer to go in and buy stuff at a brick and mortar store. However, being unusually tall, and with unusually large kids, I've found it necessary to visit online stores in a never ending search for good looking and great fitting clothing, decent value ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Ordering furniture really isn't so bad!

by cattrah , Sep 12 '07
I ordered a bedroom set (queen headboard/footboard, frame, two nightstands, and a chest of drawers) online during their semi-annual sale. The bed I really wanted said it was on back order until October so I went to the next one which I still liked but ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Never again!

by gbig_99 , Sep 15 '06
Long story short.... Incompetent customer service, they do not return phone calls, they sell items that they have difficulty fulfilling. Thank God I ordered my items early, otherwise I would be really screwed. In May I ordered a conversion crib and ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Incompetent. Never again.

by brucec32 Epinions Most Popular Authors - Top 500, Jan 25 '05
Our latest two experiences with this company will be our last. Case 1: Ordered a chest of drawers, which we picked up at their nearby location to save an additional shipping charge to deliver to our home. After driving 20 minutes each way to pick ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Great shopping experience!

by libracusp23 , Mar 31 '07
JCPenney is certainly one of the more popular family store chains. You can find a JCPenney store in almost every state. I have been to JCPenney stores in Virginia, New Jersey, Ohio, and Maryland. One problem about instore shopping is that the collection ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Nightmare! Never, ever again. Thinking seriously about writing JC Penney off my list of retailers

by dansandavis , Dec 11 '06
Yes, that's right...it's JC Penney! A well-known retailer. What a nightmare! We purchased the Sutton bedroom set...the entire set. Delivery was a joke. A piece here...two pieces there. Out of the 8 pieces we ordered....5 were either damaged or ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

The Worst Experience with Service Ever!

by uptownpyt , Oct 27 '05
HORRIBLE! I can't believe the person who wrote that you should not buy furniture online! This is 2005...why do you think POttery Barn/Crate and Barrel/Restoration Hardware have websites. Suffice to say these are good solid companies that stand ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Packages came scratched & damaged, furniture were OK for the most part

by who-me , May 07 '07
Friday: I ordered a Queen Anne Dining Group 5 piece set from JCPenney.com on Friday. I chose the ship to local store option to save some money. Wednesday: I got a call from the JC Penney local store catalog department. I was told not all the ...
Read the full review
Showing 1-15 of 109 reviews Page 1 2 3 4 5 6 7 8 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 7,585 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Sort by
Rating
Sort by
Survey Date
Overall Rating:Store Rating: 4.0
 
Dec 28 '07

I order online every once in awhile and have always been satisfied.
Read more
Overall Rating:Store Rating: 4.0
 
Dec 28 '07

THIS WAS A VERY GOOD SHOPPING EXPERIENCE FOR ME, ANY OTHER PLACE THIS TIME OF THE YEAR WOULD NOT HAVE BEEN ABLE TO FILL MY ORDER AT SUCH A LATE DATE.
Read more
Overall Rating:Store Rating: 1.0
 
Dec 28 '07

everything I tried to order online for Christmas was out of stock. This is totally unacceptable if you want my continued business!
Read more
Overall Rating:Store Rating: 3.0
 
Nov 22 '07

Everything is good.
Read more
Overall Rating:Store Rating: 3.0
 
Nov 22 '07

I accidently ordered two sweaters of the same size and color. Twice I tried to delete one of the sweaters from my shopping cart. I finally gave up and placed the order. I returned the sweater I didn't need.
Read more
Overall Rating:Store Rating: 5.0
 
Feb 27 '08

Overall I had an easy shopping experience. I hope to receive my rebate of $10 soon.
Read more
Overall Rating:Store Rating: 5.0
 
Feb 27 '08

The only problem was, when I ordered 2 Jewelry items, I received one item, but there was no notice of why I did not receive the other item. This order was shipped from the supplier, so you might want to have the suppliers put a notice in when 1 item is being delayed. I have shopped J C Penney's many years and have had very little problems with J C Penney's.
Read more
Overall Rating:Store Rating: 4.0
 
Nov 22 '07

I will shop at jcpenny.com again
Read more
Overall Rating:Store Rating: 4.0
 
Nov 22 '07

I always order on line, and so far don't have any complaints
Read more
Overall Rating:Store Rating: 5.0
 
Feb 27 '08

the shopping with this merchant is always enjoyable.
Read more
Overall Rating:Store Rating: 4.0
 
Nov 22 '07

did not provide a tracking number for fed ex
Read more
Overall Rating:Store Rating: 5.0
 
Nov 22 '07

Excellent!
Read more
Overall Rating:Store Rating: 4.0
 
Nov 22 '07

have bought most of my curtains for my new house from Penny's catalogue. Also bought 2 lamps from the catalogue
Read more
Overall Rating:Store Rating: 5.0
 
Nov 22 '07

OK Had a product I haven't seen anywhere else
Read more
Overall Rating:Store Rating: 4.0
 
Dec 28 '07

good
Read more
Showing 1-15 of 7,585 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next



Related Deals  
Replacements, Ltd. Clock Plate in the Variations-Ivory pattern by JCPenney
Home Collection,Ivory W/Dark Edge
$33.99
at
Replacements, Ltd.
JCPenney Calastoga Roller Master
Made-to-order window coverings are ideal for special-size doors and windows Phifer Sun Screen® offers sun and light protection PVC/poly...
$2.00
at
JCPenney
JCPenney Montana Master Panel
Made-to-order window coverings are ideal for special-size doors and windows From the JCPenney Home Collection Suede-like fabric is ideal for year...
$2.00
at
JCPenney
JCPenney Made to Measure Montana Rod Pocket
Made-to-order window coverings are ideal for special-size doors and windows From the JCPenney Home Collection Suede-like fabric is ideal for year...
$2.00
at
JCPenney
JCPenney Made to Order Calastoga Roller Shade
Made-to-order window coverings are ideal for special-size doors and windows Phifer Sun Screen® offers sun and light protection PVC/poly...
$2.00
at
JCPenney


Related Search Terms   
bedding bedspreads curtains rugs shower curtains bed in a bag comforter set home furnishing window treatments fireplaces bathroom accessories area rugs kitchen curtains comforter sets bath rugs quilts shower curtain beds sofas candle holder

Subscribe to More Reviews on JC Penney
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds

Shopping.com Network © 1999-2008 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.