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Sep 20 '04
Very reliable, good sale prices, ships on time.
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Sep 04 '07
Great service, well packaged, from California to Florida in one piece! Best price I found on this lamp anywhere!
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Aug 06 '04
I was amazed that when I had to return the vanity lights that the shipping was free. I returned the light only because it was not country looking. The light was beautiful and came wrapped very well. Yes, I would definitley shop with you again. I was very pleased. Thank you, Susan E. Smith
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Apr 05 '07
very convenient and efficient
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Jul 24 '06
Always an excellent experience.
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Jul 21 '08
Mt grandson wanted a lava lamp and after spending way too much time looking at local stores, I went on line and to say the least you had a very nice selection of these lamps.
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Jun 23 '08
Very easy and convenient.
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Aug 15 '07
the experience was pleasant
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Jan 03 '07
All worked out well
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Oct 12 '07
I was told to place an order so that I could get a shipping quote but that the order would NOT be processed until I accepted the shipping quote. Never got the shipping quote but the order WAS placed w/o my approval. It took many phone calls, emails and finally a complaint to BBB online to get this matter resolved. I wanted the order, which I did not authorize, cancelled. It finally was but it was a distressing ordeal that never should have occurred. I may or may not shop at this company again; I am not sure at this time.
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Nov 10 '07
Website was user freindly, many, many products to choose from, My selection was shipped free, and promptly. Overall experience was very good.
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Apr 05 '07
Processing the order seemed to take a little long, but otherwise, all went smoothly.
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Jul 09 '07
Ordered a clock, it was too large for the space I had and had to return it. This required an RGA - which took a couple of days to get. After mailing the package I noticed it required another form for the order, which I did not have. However, I did enclose a copy of the invoice. This seemed to be too rigorous for a simple return. At Lands' End I just send it back with the return slip that is provided with the order - no questions asked. I also have to wait up to three billing periods for my credit - this is waaaayyyy tooo long!
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Sep 09 '07
Excellent service, quality delivery and ease of ordering.
My products are terrific!!
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Jul 15 '07
We bought a number of lights and fans. All but one arrived in good condition except one, where a fluorecsent tube was shattered. I will contact the store for replacement.
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