Sort by Rating |
Sort by Review Date |
|
|
by djb68 , May 10 '05
I placed three orders in late 2004. When I checked the web site a week later, it showed all was in process. But after almost three months nothing was received and I sent an email inquiry. (Doing this was a bit of a challenge. When you click the ...
Read the full review
|
|
|
by asiw , Mar 20 '08
I have the same experience several others complained about. More than 3 months ago, on Dec. 11, 2007 I ordered a subscription on 2 magazines. I received the December issue (??!!!) of one of them at the end of January. I never received an issue of the 2nd ...
Read the full review
|
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
I would give them a 10 on a scale of 1-10.
by lynne0524 ,Jan 09 '07
I had the best experience at MagazineMaster.com. Their prices were the cheapest for magazine subscriptions on line or anywhere else. They offer great discounts.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Good service and value
by swim2paris ,Mar 04 '05
Good value for the money. Paid for subscription January 25 and received first issue 5 weeks later. Price paid was 50% less than competitors; billed accurately; delivered in timely fashion. Will shop at merchant again and recommend to others.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
POOR
by lcvarner ,May 01 '07
After over 4 mos, I still have not received my magazine. They guarantee that someone will contact you within 48 hours of a question--what a joke. I have written numerous times over the last 2-3 weeks and no one has responded. There is no phone number to call.
DO NOT use these people.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
BAD
by gm0286 ,Mar 28 '07
Caution on using this site, did not receive product ordered. Received no reply to numerous (4-6) emails for support, no phone number offered.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Never received order, no response to emails, no phone number on website to call them
by jenniferannksu ,Jan 17 '07
I have yet to receive my magazine and it has been well over the 8-12 weeks they say to wait. I emailed the customer support three times and have never received a response. They do not provide a phone number to call them in the emails or anywhere on their website. So I am unable to call and get an answer. I ordered a pregnancy magazine subscription. I wont be pregnant forever so I wasted my money if I ever do receive the magazine. I will never order from this company again!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
15 weeks after order and still waiting.
by mwzak ,Mar 26 '07
Order not received after 15 weeks. No email address or phone number to be found on their website. Even their Contact Us link takes you to the FAQ page.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
SCAM company!! Use a different merchant!
by licorice84 ,May 04 '07
The price and ease of online purchase with this company were excellent. However, I ordered and paid for a subscription in 11/06, and still have not received it by 5/07. So I'm convinced the company simply takes your money with no intention of sending you what you paid for. Buyer beware!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
DO NOT ORDER FROM THIS COMPANY!!
by sandyboswell ,Jan 14 '08
Wish I had seen these reviews sooner. I accidentally ordered the wrong magazine for my son for Christmas. There is no phone number to call for refund. I received a confirmation / follow-up email, which I replied to in order to cancel. NO RESPONSE. I located the "Contact Us" link on line which promised a response in 48 hours. (It's been 6 weeks or more.) NO RESPONSE. I'm glad I paid with a credit card. I will be disputing my charge.
DO NOT ORDER FROM THIS COMPANY!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
MagazineMaster.com does NOT provide good service.
by opheliavoyager ,Jul 13 '07
I ordered and paid for a three year magazine subscription to Kiplinger's in January 2007. As of July 2007 I have received nothing. I have e-mailed MagazineMasters.com, but they have never responded. There is no phone number on their site. I paid for the subscription through PayPal, and I contacted their customer service department. They could not find any phone number for MagazineMasters.com, and they suggested that I make a formal complaint through their service online, which I did. It's difficult for me to understand why MagazineMasters.com will not respond to my inquiries about not receiving the subscription. I have never used MagazineMaster.com to order magazines, but I would think that they would have an auditing department that tracked subscriptions. Or their customer service department would answer inquiries. Because of my negative experience, I would NOT recommend this company to anyone.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very bad experience. I will not use them again.
by kcvmsu ,May 07 '07
I placed an order for Cosmopolitan on Feb. 4th 2007. I still have not received the magazine. I have attempted several times to contact MagazineMaster. All attempts have been unsuccessful. I am very unhappy and I will not use MagazineMaster again. I am trying to get my money back through my credit card company. I am also contacting the Better Business Bureau. I would not recommend this company to anyone. They do not have a phone number as other online magazine companies do. I used Magazines.com and my order was processed promptly and I received my magazine very promptly.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Terrible service
by cindynerik ,Feb 26 '07
I ordered a magazine subscription in early December 2006 and I still haven't received the magazine. I sent them an email but never got a response. I tried to go on their website today to send another email and there is something wrong with the site. I don't have a phone number or any other way of contacting anyone. I have a feeling I paid for a magazine subscription for a magazine I will never get.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
No Customer Service at All
by deejay53 ,Jun 11 '07
Ordered and paid for a magazine on 3-10-07.
It is now 6-11-07 and no magazine rec'd. Left 4 emails over the last two weeks with absolutely no response at all.
There is no phone number to call.
Buyer Beware.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Rip-off artist
by tequilacollins ,Feb 03 '05
I had ordered some magazines over 2 months ago and I have confirmed that he has not even sent the order to the publishers yet. I'm not talking about receiving the first issue. I'm talking about him sending the order in.
Emailing him has produced no results and his phone number has changed.
As far as I can tell, this guy is just a rip-off artist. His site says he's located in Delaware, be he's really in Florida.
Read more
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Nov 07 '08
I am thankful for their service and hope to receive the magazines next month.
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 07 '08
I was delighted at your prices, and you can bet that I will be back for more magaazines!! You have all of the other vendors totally beat! I did a lot of looking before I purchased, and your price was simply terrific! I also sent your website to all of my friends, so hopefully, you will get more orders. I always spread the good word!
blessings,
Whitney
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 06 '08
It was ok so far...i'll know more when i receive the mag.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 19 '07
ordered magazine in March 2007 and as of 9/18/07 I STILL HAVE NOT RECEIVED IT!!! NEVER received any response to my e-mails requesting information. This company stole my money. It is a rip off!
Read more
|
| Overall Rating: |  |
| |  |
|
Apr 17 '07
Since it takes awhile to get magazines I can't really rate this merchant. I have gotten one confirmation stating they received my order.
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 18 '08
I ordered the magazine on May 28. I wrote the first of July to ask when it would be delivered. I received no response. I wrote again two weeks later and still have received no response. I have neither the product I paid for using Paypal nor the courtesy of an answer from this company.
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 05 '07
GREAT SERVICE
Read more
|
| Overall Rating: |  |
| |  |
|
May 09 '07
I was interested in buying more children's magazines but couldn't get a real sense of what the magazines were about.
Read more
|
| Overall Rating: |  |
| |  |
|
May 18 '08
they will not answer email and do not give you a phone number.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 04 '08
I just ordered the 3 magazines last week. It is too soon for a survey to be sent to me. Give me time to get my first issues.
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 16 '07
Very easy and great price.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 14 '08
have not received magazines yet...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 08 '07
Ordered 2 subscriptions, one started within 6 weeks, while the other took almost 12. Don't know why it took so long for a monthly publication.
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 14 '07
Would like quicker confirmation
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 03 '06
Magazine Master had the lowest price available for this magazine. This was a renewal to Ellery Queen Mystery magazine. The questions above were difficult to answer, because it can take months for a magazine to change their mailing labels. I will keep checking as the magazine is delivered to me,but overall,I was pleased with my ordering experience with MagazineMaster.com Thank you.
Read more
|