MagsOnTheNet

This is the worst company ever!!! 3 different times I didn't get my magazine. They did send me a replacement but that took 2 weeks to get. If you try to call them it takes days to get them. And they don't answer your email. I will never get another Mag from them. They give a lot of lame excuses. Buyers beware!!!!!!!!

Over 12 weeks waiting for TV Guide and still no Mag. Several "order inquiries" and nothing back from them. But they sure flood your inbox with "We want you back" and "hot summer sale" etc.

Already filed with the NY BBB (all online) and Yahoo (which host their store) and my Credit Card Company.

Absolutely horrible. When I ordered, their reviews weren't so bad. Apparently, they've got straight downhill since then. They processed my payment for $51.95, but a year later, still haven't processed the order. When I call their customer service number, I get a recording. No response to my multiple emails. It looks like they've made alot of money stealing from folks in the past year, don't let them continue to do it to you... if you don't believe me, try contacting them before you order something. This company is a fraud.

Do Not Order from this company. We had a similar experience to many who posted. My husband ordered a 3 year subscription to The Atlantic in Jan. 06, after numerous calls & emails to Mags on the Net we received the magazine with the June 06 issue. In Sept. a renewal notice showed up stating we only had a 1 year subscription. Call to The Atlantic says Mags on the net only forwarded a 1 year to them. Emails to Mags on the net were not answered. Simply put they are a scam.

I can't believe this company is still in business!!!!!!
They are ripping SO many people off!!What is wrong here?
They ripped me off. And like everyone else i can't get hold of them by email or phone! They send me junk email still all the time, what nerve!!!!!!!
Please do not buy from these people!

I purchased a 3 year subscription on 05-31-06 to TV Guide from MagsOnTheNet (Order # 224239). TV Guide said the subscription was for only 1 year. After filling out a report on MagsOnTheNet web site and escalating to the Superior Plan Company where they hand these orders over to, nothing has been done as of 09-28-06. They don’t have a customer service that is reachable their automated phone system runs you through an endless loop to nowhere. I’m still working on this problem. To add insult to injury they do have a working email system that sends me sales info almost daily.

I ordered a magazine for my sister as a Christmas present in December 2005.....it is now almost October of 2006 and she still hasn't gotten it. I called them over the summer and they said they'd take care of it...12 weeks later nothing!I can't call them because it seems they don't take phone calls anymore and I've sent probably 4 or five emails with absolutely no response. They were quick to charge my credit card and terrible about providing any type of service whatsoever!!!! And get this, despite trying to get my name off their mailing list...I still get emails that try to get me to buy another magazine or even renew the one my sister never got!!!!

ordered 2 year subscription and only received 1 year. the publisher has only record of us ordering 1 year. also, cannot seem to contact magsonthenet- no one ever answers the phone, no one answers e-mails, and the voice mail box is always somehow filled. VERY FRUSTRATING!! it seems this company is really making out on all the extra money people are paying and not receiving magazines!!

I ordered a subscription for renewal of a computer magazine. That same day, I discovered that the magazine was no longer published and the company was out of business. I checked my credit card billing statement and the magazine charge was on it. I tried many emails, and several phone calls, only to be completely ignored. No one has ever contacted me. When I called, I was sent form phone to phone and asked to leave a voice mail, but each time I received the message that the voice mailbox was full and I could not leave a message. It is in the hands of my credit card company now. I will NEVER order from them again. Customer service does not exist.

Scammers! Scammers! Put them out of business.

They scammed me by charging my credit card in November 2005 for a 3 year magazine subscription. However, they only submitted a 1 year subscription. You don't find out for about 10 months when the renewal bills arrive. Then it is too late to reverse the charge.

Company owners: Fred & Cindy Schulman, 52 Lawrence Ave, Lawrence, NY, 11559, Phone 516-239-6857

Put them out of business. Here is how.

If and when you get your first magazine from the subscription, call the publisher to find out when your subscription expires. When you find out that it is only for one year, immediately call your credit card company to reverse charges. The Schulman's will probably call you and beg to reverse the credit card block as the credit card companies will block there account permanently if they get too many reversals. Do not lift the block. It will help put them out of business.

File a complaint with the Federal Trade Commission at https://www.econsumer.gov/pls/econsumer/wimsnery2$com.main?p_lang_seq=1

File a complaint with the Attorney General at http://www.oag.state.ny.us/online_forms/complaint_alert.jsp

ZERO CUSTOMER SERVICE!!! I have never shopped at any online store where I could not get a response from customer service. You cannot get in touch with them by phone or by email. Their store bio is a BIG FAT LIE. There is NO live chat, there is NO number to talk with anyone (unless you count the pre-recorded message with no voice mail). I tried EMAILING (several times)with no response. I tried CALLING with no real person to answer. I tried FAXING with no response. I had ordered 4 magazines but only 3 showed up. This is a real SCAM market for them because you have to wait up to 12 weeks for your subscription. If it never arrives, it's too late to dispute the charge on your credit card (60 days). DO NOT SHOP HERE...UNLESS YOU LIKE FLUSHING YOUR MONEY DOWN THE TOILET!!!

I renewed my subscription in Feb.2006 and it is now July 2006 and still no magazine renewal. Spoke to someone yesterday and told them to credit my account. Tried numerous times to contact them via phone and emails with no responses. When I did speak to someone they were rude and they promised me another magazine subscription because of the mistake. Would never recommend this company. They scam people out of money. If you need to get a hold of them here is a number to speak to an actual person 1-516-239-6857 and ask for Cindy. That's how I solved it by calling that number. They are also not an authorized agency to be doing this is what the publisher told me.

Poor customer service and no follow through. I had to contact the publisher directly to resolve my problem with no help from Magazines on the Net. Too much trouble for the small savings.

I used their Canadian affiliate bluemagazines.ca. Two years ago, I put in an order for The New Yorker. It didn't go through but they offered to try again and they gave me a free one-year subscription to The Atlantic Monthly. Eventually, they said that The New Yorker no longer honored their orders and they refunded me my money and still gave me the free subscription to The Atlantic. However, when I renewed my Atlantic subscription with them earlier this year, nothing happened. Now the bluemagazines.ca site is gone and the Mags on the Net 1-877 number is disconnected. I suspect a scam. I should have checked them out before placing my order this year but, given my initial experience, I assumed I was safe. Buyer beware with this outfit.

These guys are NOT in the magazine subscription business. They are in the ripping people off business. If you do business with these people you will be ripped off! I have no idea how rip off artists like these guys stay in business.