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Aug 02 '04
Still waiting for my refund from my return.
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Aug 02 '04
It was fine and fast.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Sep 17 '03
It was fine, but I had to call to find out how to get my "buy 2, get one free" offer. It would have been better if it had the procedure to follow in the brochure.
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Aug 03 '04
While I did have a problem with my initial shipment, customer service provided immediate assistance and promptly resolved the issue.
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Sep 08 '03
Although I received an order confirmation email,after my order didnt arrive in 2 weeks I made 3 phone calls only to be told that they were attacked by a worm which lost my order! They just said to go on the site and make a new order!! ..I asked the "customer service" rep for an email address of a manager who could expedite my order and was told they didnt have one but they would get back to me about that. (Which they did) But I dont think they are runnning a trustworthy enterprise. I gave them my credit card info, and now they are saying they dont know what happened my order!! They are not ready!
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Sep 06 '03
The website is hard to use--no embedded links to products mentioned in the text. The order was packed sloppily, and the furnace filters arrived slightly bent. I phoned and left a comment; I received a return message, but the representative did not address my comment. I would shop here again, only because prices are lower than elsewhere.
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Aug 29 '03
I made my purchase on line, it was fairly simple to make place my order, I have two air filters and it was fairly easy to identify the filters required and to order them...I keep all of my records together, to try to keep the porcess as easy as possible, and your on line ordering process helps, thank you
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Oct 11 '04
The service and response was outstanding.
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Oct 12 '04
National Allergy Supply has always been excellent to deal with.
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Oct 13 '04
It was easy to find items that I was looking for on their website. Prices were better than most other sites that I looked for the same items.
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Aug 26 '03
The product I was looking for was very easy to find. The product description was accurate and clear. The low shipping cost was an excellent bonus.
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Jan 21 '05
I am pleased with the quality of products you offer. I always look at my catalogs when i receive them in the mail for new ideas on controlling my symptoms. thank you!
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Jan 22 '05
I was very pleased with the ease with which I was able to install the mattress cover and box spring cover and I particularly like the softness of the microfiber. Do you sell bedsheets made of similar fabric? They feel soft like the ironed linen sheets that I remember from my youth.
Luxurious.
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Aug 24 '03
It was quick and easy and there was alot of information about the product on the website.
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May 18 '06
Very positive shopping experience. Friendly customer service lady, and quick delivery.
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