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Aug 21 '03
VERY quick to supply my order, but one of my items was the wrong size (I received King sized pillow covers instead of the queen sized ones I ordered). I did not return/exchange them, so I can't say whether or not they would have responded expediently. However, I would definitely use them again as their selection and prices are the best I found and I was not very inconvenienced by the mix up.
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Nov 17 '03
It was very easy to place the order and the company has products that cannot be found elsewhere. Another advantage is to receive the informative newsletters upon becoming a customer. It also is a perk to me personally because I live in Georgia and receive my orders very quickley.
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Oct 12 '03
I found the services provided by this organization efficient. I need to purchase additional matress and pillow covers in the future. I intend to purchase them from National Allergy Supply.
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Sep 07 '03
one of the products arrived leaking. I sent them an email to notify them. They immediately arranged to have a replacement sent out. I received it within a few days of notifying them about the leak. I was impressed with the quality of service I received.
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Apr 17 '04
I found the product I wanted to buy easily on the web site. I received an order confirmation by e-mail immediately and the shipment on time. The shopping experience was very good indeed. Taking this survey became annoying, however. It is annoying, because I have little time and could not submit the form by just writing "Excellent!" Most survey takers would have exited without submitting the survey, but I wanted National Allergy to get my positive feedback. Shopping.com should just accept a short, but positive review, instead of harassing survey takers.
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Oct 11 '03
Very dependable and reliable. Products are as described and received in a timely manner.
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Jan 11 '04
I was satisfied with ordering from National Allergy Supply with one exception: they charge a little too much (shipping & handling) for a small order.
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Aug 15 '03
This site came docotr recommended so I already trusted it. However, the customer service was phenomenal, the time it took to get my merchandise was FAST and the quality of the merchandise left no doubt in my mind that this is a great company! Thank you for offering such quality products at a great price!
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Apr 17 '04
Excellent. Good web site organization and ease of ordering. Good products and good explanations of the use of the products.
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Oct 22 '03
I ordered a mattress cover that was on sale, and received an e-mail that it was no longer available, what would I like to do with my order. I would suggest that the item be taken OFF the website if the order is not going to be honored or an offer to match with something else is not going to be made. Thank you.
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Oct 22 '03
Shopping experience was great. FedEx Ground service to my area is horrible. The order rode around on a local truck for 8 days before it was delivered. I'm in an easy to find location. When I received the order, the box was partially crushed. It's not worth the time complaining to FedEx, since I was able to repair the filters myself. Next time I will ask for another shippng method or order elsewhere if not available.
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Oct 16 '03
Very good service. The product was shipped within a day of placing my order, and I received it a day before it was scheduled to arrive. NAS prices were the most reasonable on the Internet. Thank you.
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Aug 03 '03
Great products and prices. Very good service, and communications with the customer. Would definately buy from them again.
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Oct 20 '03
They have a great selection and easy to navigate website to do at home shopping. The delivery is prompt and arrives as promised.
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Nov 16 '03
National Allergy carried the product I wanted at a competitive price. I will definitely look to them to meet fuure needs.
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