Sort by Rating |
Sort by Review Date |
|
|
by cancunrich , May 12 '06
Purchased a Singer CE-200 Sewing Machine. The purchase was easy. They had a fair price and offered free shipping and free extended warranty. I received the product with in a few days of ordering. Seemed like it was going to be a good experience. Then ...
Read the full review
|
|
|
by customer2009 , Nov 04 '09
Very Happy Customer!Purchased my machine from them and it was sent in good time. Called for customer service on a couple of small issues and I was immediately taken care of by a very nice lady.They have all of the items on hand that ...
Read the full review
|
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Happy Customer!
by nanaloves7 ,Dec 26 '06
I ordered Auto Punch from Sew Vac Direct and it came earlier than they said it would. I had problems installing the program but everyone I spoke to at Sew Vac Direct was very helpful and we got the program working. I'm 100% satisfied with purchasing from this site! Thanks guys for all your help!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Really good people to do business with.
by ignatz ,May 11 '04
I ordered a sewing machine at 10am and it was shipped that same afternoon (that's when it was in the UPS system). It arrived four days later. To me, that's great service.
Their customer service reps are very knowledgeable about their products. They take time to make sure that the order is correct.
Overall, I think they do a very good job.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
I'm a very satisfied customer....
by kuiper ,Jun 03 '04
I ordered a serger from these folks on Memorial day. It was shipped the next day by UPS. I specifically requested they ship by UPS and they did. I received the machine 2 days later.
The machine was packed very well, as was the added items I had included in my order.
The staff answered my emails VERY quickly, and gave me thorough answers to my questions.
The selection of items they have is quite extensive too. I would recommend them to friends who were in the market for a new sewing machine.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Wow, Great "Old-Fashioned" Customer Service
by starman2210 ,May 26 '04
I was looking for a specific model Hoover WindTunnel that is no longer a current model. After a quick search of the web, sewvacdirect.com showed that they had it.
Since I did not want a current production model substituted, I called the company on a Saturday morning. The salesman actually asked a guy in shipping if they had the exact item, which he said they did. So I ordered the item over the phone.
The exact item I desired was delivered on Tuesday morning, very fast intrastate shipping, since they don't even ship on Saturdays.
I am very pleased with this transaction with Sew Vac Direct! I can't tell you how many times that a salesman has "checked" their computer screen and "verified" that the item was "in stock" and later I got an "out-of-stock" notice, or worse, received a substitute item without even being asked.
Read more
|