SquareTrade Inc

The warranty was cheaper than any store warranty.When my kids Zune developed a problem a filled out a claim they emailed my a return label and a about 7 days after I mailed it to them I had my full purchase price refunded back to me. Will definitely buy another Square Trade warranty for our new Zune we just purchased Great Service.

SquareTrade was true to their word. They refunded my money entirely when the unit i purchased was unfixable. I received payment in an extremely timely manner. I would do business with them again without a second thought.

I bought a SquareTrade warranty for a phone I bought on e-bay. A few months later, the phone completely died. I had some trouble filing the claim online (it told me the phone was under a manufacturer's warranty, when it wasn't), so I called them. The person I spoke to was very courteous and helpful. I answered a few questions about the problems I had had with the phone and he said my claim was valid, so he e-mailed me a UPS label to send in my phone. I sent in my phone and a few days later, my claim was approved and the entire purchase price was refunded to my paypal account, which I easily transferred to my bank account. It couldn't have been easier! I would definitely recommend this over warranties from places like Best Buy; it's less expensive and much much easier.

My experience with SquareTrade has been a delightful one. SquareTade's customer service is an added value on top of their excellent warranty plans. SquareTrade appreciates their customers and it shows in their quick response to your claims and SquareTrade is there to help you every step of the way. I have recommended SquareTrade to my family and friends because of the high level of courteous, no-nonsense customer service, which is hard to find these days.

The best and least expensive warranty solution out there today! I bought a Sqaure Trade Warranty for only $18 for a refurbished video card for my laptop and when it failed 6 months later I contacted Sqaure Trade and got the best service I could ever expect. I initiated a claim and was prompty contacted by a claims speacialist who guided me through the process. My claim was approved about two days after I filed and my money was refunded about five days after. I recieved a total amount of $150 back for only an intial charge of $18. What a deal! This is the best and most reliable warranty company out there today and I will use them for all of my ebay electronic purchases!

I was very pleased with the way you handled my claim. I purchased a new product and bought a two-year warranty through your company for the new product.

My phone stopped working a few months after I bought it. SquareTrade handled my claim quicker than I could have hoped. They were very fair, and they won me as a customer for life.

I have many warranties with squaretrade, I've never filed a claim until recently, and I have to say I am extremely impressed, and am glad I have other warranties with them. I owned an external hard drive, bought on eBay, warrantied for around 10 dollars I believe. After a year of use, the hard drive failed, it happens. I filed a claim with square trade, which was easy, they gave me a shipping label, I dropped it off at UPS, and within a week, they reviewed it, said it was indeed non working, and reimburssed me the 60.00 I paid for it. No questions asked. My favorite part about the whole process was the fact that they emailed me EVERY step of the way, Great job. :)

The absolute best experience when dealing with an appliance failure - fast, easy and great to deal with. Much better than other warranties I've paid twice the amount - with less than half the service. Highly recommend!

they were very helpful, they helped make sure i was fully covered for what happened to my phone, they contated me back right away and they were really polite and great. i am extremeley happy i bought a warrenty for my product with them!

Very fast service and excellent customer service representatives. I am very satisfied with the way my claim was handled. I will definitely use SquareTrade in the future. My claim was handled in a very short time frame and I received my refund in less than 10 days. I was really surprised with the speed and professionalism that SquareTrade dispalyed with this claim. This was the first time I had used this company and was very impressed with the service. I will recommend SquareTrade to all of my friends and family. This company receives an A+ rating from me. A 10 out of 10. I cannot think of anything that would have made this experience any better.

I purchased a warranty when buying a used computer on Ebay. When the computer failed Square Trade quickly filed my claim by phone, e-mailed me the claim form and processed it in less than 3 days. They were great throughout the entire process and kept me updated at all stages of the process. I would recommend Square Trade to anyone who wants a no hassle warranty for products they buy new or used.

I started purchasing SquareTrade warranties for my purchased products about 2 years ago.  You never know if there will be a problem with a new or used item purchase. Recently, I had a problem arise with a printer.  I created a claim and they reviewed the claim and found that the problem could not be fixed from their end.  I was sad, but I understood.  They refunded me the amount I paid for the item purchase under the squaretrade agreement.  It was quick, painless, and overall a refreshing experience working with a warranty company who actually looks at the problem and works with you to resolve it. In just a few short days, I had a full refund for the purchase price of my printer.  The cost of the warranties through SquareTrade are very reasonable and their prompt customer service is beyond compare.  I will continue to purchase my warranties through SquareTrade because I know they really want to make their customers happy.

I have nothing but praise for Square Deal. Ordinarily, I don't bother with insurance on second hand items but I thought it might not be a bad idea with a camcorder, and I was right.!
After about a month, it just quit and after one phone call, Square Deal refunded the full purchase price within a week with no fuss.

I shall use them for all similar insurance requirements in future.

I purchased two warranties from Square Trade, for two NEW phones that I bought as Christmas gifts on eBay. Both of the phones worked fine when I received them, but the one for my niece quit reading her SIM card about 6 months into 2008. Motorola declined to honor the warranty, stating that the phone was actually purchased (from them) by the eBay seller several months prior to my purchase date. This seems to be a pattern among cell phone companies so buyer beware!

Regardless of my opinion on Motorola as a company, Square Trade came thru with flying colors! When I called and told them about Motorola's position, their response was "no problem". They sent me a prepaid shipping label via email and we had the phone fixed and back into my niece's hands within one week.

I cannot recommend Square Trade highly enough. If you buy a cellphone on eBay, make sure that you get a warranty thru Square Trade.

David T.
Dallas, TX