Sort by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Awful Expericence, Poor Customer Service
by kubakuba ,Jun 29 '09
Beware this place is a joke. It says on their website a 100% money back guarantee. Yhea right! Thats if they will answer your e-mails or phone calls. After 3 e-mails and two phone calls with messages left I still have yet to get a response. How can you get a return authorization # in order to try and return something when they dont answers your messages. It seems as though they are running some kind of scam in my opinion. Stay Away. There are better cigar companies out there.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
not good
by averya58 ,Sep 12 '07
I ordered cigars that were shown as in stock but ended up as back ordered. It has now been 6 days. When they come in it will be another 5 days for shipping. This is unacceptable. I never would have ordered that particular cigar and/or from this particular vendor. Other well known vendors show the item as out of stock. After all, this is the computer age and things can be adjusted quickly. I feel taken advantage of. No one answers the phone.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
this company sucks huge, avoid flavored cigars
by thebaby981 ,Oct 01 '07
they suck, ,,do not buy the vanilla cigars, they burn hot, they suck, this company sucks huge, be careful as these cigars burn horrifically, this is like the fifth damn time ive tried to write this as this site as well sucks,. maybe all it desires is bulldookie happy reviews that lie to you.
Read more
|
Sort by Rating |
Sorted by Survey Date |
| Overall Rating: |  |
| |  |
|
Nov 14 '09
Web site is easy to navigate - purchases are easy to make and shipment is always on schedule
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 01 '09
very acceptable
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 04 '09
Cigar Huts website was very user friendly along with great customer service. I received my product ontime hassle free.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 30 '09
The job was completed as agreed.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 29 '09
They were fast,efficient and accurate in filling my order.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 17 '09
Excellent service.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 08 '09
Shipping cost is high
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 02 '09
Very professional and prompt.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 10 '09
Items which were listed as available were subsequently declared to be on back order.
Further, the two bundles of cigars came from 2 different locations and as such I was charged for shipping twice -- once on each bundle of cigars. Not told this until got to final screen confirming order.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 10 '09
waiting for reply
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 03 '09
easy transaction easy to find items would do business again
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 15 '09
This was done online, I had no problems placing the order my husband wanted.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 27 '09
The customer service was very poor. I made to attempt to telephone and got a recorded message. I made three e-mail attempts and never received a reply.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 20 '09
Quite pleasantly surprised!
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 15 '09
Excellent Service no complaints
Read more
|