MagsOnTheNet

I finally spoke to a representative from the company who apologized for not responding to the numerous e-mails (though the story was thin: something about the servers being down; I sent one in March and Yahoo claimed to have sent one in April). In the end he addressed the problem: we noted where the order was met, and not met. He said that the Economist dropped MagsOnTheNet as a distributor, therefore my order was in "limbo" and that he's going to credit my account, with my approval. He's checking on my New Yorker subscription by contacting the magazine, and would e-mail me with the results.

Obviously, communication is not their forté, but it worked out to be O.K. in the end. I think they should have taken more responsibility and let me know if months go by (nearly a year) and my order's in "limbo." They did have my e-mail address and should have let me know that there was a problem when they recognized it... Would I use them again? Probably not: it's not worth the few dollars I'd save on a subscription. If there's a problem: call them!

This company is HORRIBLE!! Placed an order on 10/08/06 to renew my husband's CCM magazine. 8 weeks later, I still had not received any magazines, so I e-mailed and NO REPLY. I e-mailed weekly for about 3 weeks now and still NO REPLY! I finally looked up a toll free number on their web site and called. The message states they are not handling customer service issues "due to the holiday season" WHAT???!!!!! The recording instructs me to e-mail any questions or concerns...duh...haven't I been TRYING to do that!! It did say that if I wanted to place a new order, I could stay on the line, so I did, hoping to speak to a LIVE person. I got connected to a voicemailbox, but got a message stating the mailbox was FULL!! I was instructed to press a number for customer service and finally did get a voicemail for someone named Theresa - I left a message, but I am assuming I will not hear anything. I am now going to contact the publisher and see if, in fact my order was processed. I am not expecting too much. What an AWFUL experience!!

THIEVES!!!!!
DO NOT ORDER FROM THIS WEBSITE!
I purchased a 1 year gift subscription. The recipient received the magazine for 1 month and then no more. I tried several times to contact Mags On The Net, via email, with NO response. The phone number that they list on their website is only a recording. They have stolen my money. I wish that I had viewed this website before placing my order. I did take the advice of another reviewer and contacted my credit card company. They seemed very understanding and will dispute it. I hope to get my money back. I definitely believe that the positive reviews listed are FAKES!

TERRIBLE!!! DON'T BUY!!! Took my money and never received any magazine...tried to contact them but they never responded after numerous attempts to reach them. Budget Mags is so much better. Will go and order from them from now on. I wish I would have seen this review before I ordered from them.

Over 12 weeks waiting for TV Guide and still no Mag. Several "order inquiries" and nothing back from them. But they sure flood your inbox with "We want you back" and "hot summer sale" etc.

Already filed with the NY BBB (all online) and Yahoo (which host their store) and my Credit Card Company.

I ordered a gift subscription 'Bucknuts mag' from MagsOn the Net/Yahoo store...Dec. 24, 2007 It is now 6 months and the recipient has not received it...Only contact point seems to be e-mail..which I have done now four times...No Response!!! I presume I have been scammed and have lost $42.95...for I have contacted the publisher and was informed they have never heard of MagsOn The Net Also that they only do business from their own website and use no third party. I will contact my cc...but am sure it will be in vain...I have definately learned to distrust everyone now..even tho. I have had good results with other honest business sites.

I ordered 4 magazines from Magsonthenet over a year ago (3/28/06). Three came with no problem. The 4th has never arrived. I sent E-mails to them 3 times and never got any type of response. The price is right but the service is none existent.

GAVE THEM EXCELLENT RATING BUT FOUND OUT LATER SUB ONLY FOR 2YRS NOT 3YRS AS ORDERED. DONT KNOW WHO MADE MISTAKE YET. PUB OR MAGS ON THE NET. AM 1YR SHORT ON RENEWERAL.

This company was paid for a two year subscription and only credited me with one year. I have contacted them four times to date with no resolution. I would not use them.

Last December I ordered NASCAR Illustrated for my son-in-law. To date, he never received his magazine.

I have e-mailed, faxed, and made phone calls. When I called I was transferred several times and sent to a voice mail box - that was full. Today I was told no one was in the office as it was a holiday. They are nothing but crooks. I have contacted the Better Business Bureau in New York as well as the Attorney General.

I have not heard one thing from the AG. I assume they think it is too small an issue to address. Is there not some sort of class action that can be taken against these people!!! I was willing to settle for a refund - is that too much to ask?

Addendum: I have just contacted the FTC and filed a complaint. It was really easy to fill out the form right on line. Also called the Attorney General's office again and they are sending me a form to fill out to file a formal complaint. I will not take this lying down!

Ordering on this website was absolutely wonderful!!! My order was processed very quickly and efficiently. I spent some time comparing prices and confirmed that their prices on most subscription are the best out there!

Great company, customer service was superb. I needed to change my order and the took care of it right away.

These guys are NOT in the magazine subscription business. They are in the ripping people off business. If you do business with these people you will be ripped off! I have no idea how rip off artists like these guys stay in business.

MAGS-ON-THE-NET IS A RIPOFF!

They charged my credit card immediately but failed to ever start my subscription. Numerous E-Mails were sent to them regarding the problem and none were acknowledged. All calls to their customer Service number are answered by a recording stating: "The office is closed".

Everyone should avoid using this company!

I agree wholehardetly with the previous poster, as magsonthenet is the worst company to do business with, as they send in their subscriptions late and do not follow up with complaints.
I waited over 5 months to get my subscriptions, made many calls, left many messages, e-mailed them many times without any response.
Then I called the mags directly who told me that they had not received the subscription!