Very Deceiving
Written: Jan 09 '07
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Product Rating:
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Pros: Open seven days a week. Nice change machine "Penny Arcade"
Cons: Very Deceiving
The Bottom Line: Avoid this bank like the plague
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| anniedh's Full Review: Commerce Bank (NY-NJ-PA-DE) |
This review is not given in a hap hazard fashion. I have been a customer of Commerce Bank for 11 years. When I first became a customer I couldn't tell enough people about how wonderful my bank was. They were open 7 days a week. They had late night hours. I could put my paycheck in and it was available immeadiately! Amazing!! Every other bank, made you wait up to 3 days for funds to become available.
I purchased and sold items on Ebay at the time so when they told me I could have up to 3 FREE cashiers checks a month, I was very happy! I even paid my rent using a cashiers check because I hated waiting for the check to come back to my bank.
Life was good...
Several months ago I walked into the bank, handed the teller my paycheck and requested my cashiers check for my rent. When the teller told me that it would be $4.00 for the cashiers check, I thought... She must think Ive already used 3 cashiers checks. This was something that had changed in Commerce she told me. From now on, they would be charging for cashiers checks. As I walked out of the bank that day, I told my daughter, "I knew it couldn't last, once Commerce got established and they had build up the customers they wanted, they would do the same thing other banks did"
Now, another few months later... I notice an unavailable funds fee in my account of $35.00. The money was there, I wrote a check on it, whats the problem????
I call the bank. Exactly 50 mins later, I have my answer to my dillema! (do you sense the sarcasm in my last sentence?) The "Customer Representative" tells me that from now on, Commerce bank will have my funds available right after I deposit a paycheck, however, you are not able to write checks on them for 1 to 3 days. So if I write a check or pay by check over the phone and the check comes to my bank 1 to 3 days after I put my paycheck in I am totally %$#@&*%! That day, they took off the $35.00 fee because I explained to them that there was ample enough money to pay for the check plus my paycheck. Since then, the unavailable funds fee has happened twice again. It seems that every time I write a check on my account, it costs me $35.00! Even if the money is in the account, if my paycheck goes into my account, and a check comes out of my account 1 to 3 days later, I get to pay.... Seems Commerce Bank has the right to choose what part of your funds they will take funds from. Thanks commerce bank for ripping me and millions off.
Recommended:
No
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Epinions.com ID:
anniedh
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Location: Jackson, Ocean County New Jersey USA
Reviews written: 30
Trusted by: 34 members
About Me:
Single mom or three. Medical receptionist and assistant
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